Outside Sales - Rental Manager

Ryder System, Inc. (old); Reading (Berks County); On-site; USD 49,000 - 59,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Job summary

Ryder System, Inc. in Reading, PA seeks an Outside Sales - Rental Manager to drive rental margin and revenue by maximizing vehicle utilization, controlling costs, and executing a proactive marketing plan across our Northeast Pennsylvania locations.

The role focuses on outside sales, customer retention, and fleet management while developing staff and ensuring operational efficiency at the branch. The successful candidate will travel between Wilkes-Barre, Scranton and Reading, maintaining strong

Responsibilities

• Sets appointments with prospective customers and performs customer retention visits.
• Performs customer reviews & surveys to determine if customer is satisfied.
• Overcomes customer objections and sells the value of the product.
• Develops fleet planning information with recommendations for Director of Rental.
• Ensures rental contracts are properly completed.
• M akes certain that customers are being placed in a ready vehicle.
• Acts as custodian of cash and Rental Assets-Accounts Receivable.
• Follow ups on problems.
• Analyze Fleet Management Reports to identify problem vehicles.
• Check vehicles for physical damages, closing contract and extending it at correct number of days and miles.
• Ensure maintenance and fleet appearance are at company standards.
• New hire recruitment and selection.
• Provide ongoing guidance, communication and training.
• Executes Performance Appraisals.
• Is aware of the individual's strengths and weaknesses.
• Develops weak areas into strengths and increases strong points.
• Coordinate and maintain current accurate data within the company's marketing database.
• Maintain and expand relationships with existing customer base.
• Maximize rate opportunities within the market place.
• Provide rental counter training and supervision.
• Performs other duties as assigned.

Skills

Outside sales

Customer retention

Fleet management

Cash handling

Marketing planning

Staff training

Job description

Outside Sales - Rental Manager

The Outside Sales - Rental Manager will increase rental margin and revenue. This is done by maximum utilization of vehicles, controlling operational costs and an aggressive marketing strategy to include planning for future customer needs. Responsible for outside sales, customer retention, fleet management, daily cash log and the marketing plan. Insure operational efficiency at the branch through effective people development (hiring, training, supervising and motivating). The results should increase market share, profits and overall rental growth. This role covers the Northeast Pennsylvania territory, managing relationships across our Wilkes-Barre, Scranton, and Reading, PA rental locations. Travel between locations is typically same-day, with the longest drive being approximately 2 hours.

Essential Functions

• Sets appointments with prospective customers and performs customer retention visits.
• Performs customer reviews & surveys to determine if customer is satisfied.
• Overcomes customer objections and sells the value of the product.
• Develops fleet planning information with recommendations for Director of Rental.
• Ensures rental contracts are properly completed.
• Makes certain that customers are being placed in a ready vehicle.
• Acts as custodian of cash and Rental Assets-Accounts Receivable.
• Follow ups on problems.
• Analyze Fleet Management Reports to identify problem vehicles.
• Check vehicles for physical damages, closing contract and extending it at correct number of days and miles.
• Ensure maintenance and fleet appearance are at company standards.
• New hire recruitment and selection.
• Provide ongoing guidance, communication and training.
• Executes Performance Appraisals.
• Is aware of the individual's strengths and weaknesses.
• Develops weak areas into strengths and increases strong points.
• Coordinate and maintain current accurate data within the company's marketing database.
• Maintain and expand relationships with existing customer base.
• Maximize rate opportunities within the market place.
• Provide rental counter training and supervision.
• Performs other duties as assigned.

Sales Territory

This role covers the Northeast Pennsylvania territory, managing relationships across our Wilkes-Barre, Scranton, and Reading, PA rental locations.

Travel

Travel is local and day-based between the three branch locations, no overnight travel required. The longest drive between locations is approximately 2 hours.

Compensation

Compensation Base salary of $54,000, plus an uncapped commission structure. Realistic first-year total earning potential is roughly $10,000 to $20,000.

Compensation Information:Compensation ranges for the position are below:

• Pay Type: Salaried
• Minimum Pay Range: $54,000 Base + Commission
• Maximum Pay Range: $54,000 Base + Commission

Benefits Information

For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Equal Opportunity Statement

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Important Note

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.

Security Notice for Applicants

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers. Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at [e-mail] or 800-793-3754.

Additional Legal Statements

Philadelphia Fair Criminal Records Screening Standards Washington State Fair Chance Act

Pay Transparency Policy

Ryder Pay Transparency Policy.