Outside Sales & Design Consultant

The Container Store; Cranston (RI); On-site; USD 35,000 - 120,000; Full time

Benefits offered by this job

8-week paid training program

Uncapped commission potential

Comprehensive benefits package

Job summary

The Container Store seeks an Outside Sales & Design Consultant to provide custom solutions for residential and business clients. This full-time role focuses on managing customer projects, from design to installation, while building relationships within the local community.

The ideal candidate has a strong sales background, creative design understanding, and excellent customer service skills. With a competitive base salary and potential earning up to $120,000 through commissions, this position offers a unique opportunity to grow in a supportive environment.

Qualifications

• 2-5 years of outside sales experience preferred.
• Proficiency in Microsoft Outlook, Word, and Excel.
• Reliable transportation for customer appointments.

Responsibilities

• Meet or exceed sales goals and manage customer projects.
• Develop new leads through ongoing relationships and partnerships.
• Present customized plans and solutions effectively.

Skills

Sales expertise

Customer service

Design principles knowledge

Proficiency in Microsoft Office

Networking skills

Education

College degree preferred

Tools

Salesforce

AutoCad-based design tools

Job description

Overview

The Outside Sales & Design Consultant is a skilled salesperson with a strong results record, providing exceptional service in custom designs and organizational solutions for homes and select small to mid‑sized business environments. This role designs and sells custom spaces to customers in their homes and business locations by appointment. It manages and coordinates all phases of customer projects—from in‑home consultation, design, installation, and organizing—to provide a seamless customer experience. The consultant identifies and develops B2B and trade relationships such as property managers, builders, real‑estate professionals, senior‑living communities, and small commercial clients, delivering scalable, repeatable organization solutions that drive long‑term partnerships and recurring revenue. This position is part of a Custom Space Outside Sales and Design team in the local market and is a full‑time exempt role offering a competitive base salary, a ramp‑up period, and a lucrative monthly bonus tied directly to sales performance.

Responsibilities

• Meet or exceed sales goals, conversions, and positive customer surveys by inspiring, designing, and confidently selling complete, functional, and aesthetically appealing solutions for residential, business, and trade clients across all applicable spaces.
• Establish trust, rapport, and understand customer needs to design and present projects and customized plans in a clear and professional manner.
• Manage and maintain multiple, simultaneous customer projects with a high level of detail, accuracy, timely follow‑up, and consistent, concise communication.
• Develop clientele and new leads through ongoing customer relationships, networking, referrals, and professional partnerships.
• Build relationships within the local community by connecting with interior designers, home builders, realtors, property managers, senior‑living professionals, and other business partners.
• Identify, develop, and manage small to mid‑sized B2B and trade opportunities, including multi‑unit, repeat, or phased projects.
• Arrive promptly to all scheduled appointments and work assignments, and attend installations as needed to ensure a positive customer experience and identify referral opportunities.
• Maintain discretion related to all confidential and sensitive company and customer information.

Experience and Skills Required

• College degree preferred with 2–5 years of outside sales experience preferred; custom spaces or closets experience preferred.
• Self‑starter who is organized, creative, solutions‑oriented, and able to manage time, appointments, and projects efficiently in a white‑glove customer service space.
• Knowledge of design principles and trends in custom spaces, interior design, fashion, and retail industries.
• Professional appearance and demeanor, with the ability to communicate clearly and effectively at all levels both verbally and in writing.
• Flexible and positive attitude, with the ability to prioritize high‑value tasks and adapt quickly to shifting priorities.
• Proficiency in Microsoft Outlook, Word, and Excel; Salesforce; AutoCad‑based design tools; and Windows‑based systems, with strong overall technical skills.
• Reliable transportation for customer appointments within a travel radius of up to 100 miles; must maintain valid automobile insurance and meet applicable state inspection standards.
• Willingness to work a flexible schedule, including evenings, weekends, and additional hours as needed to meet customer and business demands.
• Must be at least 18 years of age.

Benefits

We believe in taking care of our team. We offer a comprehensive benefits package that goes beyond just health insurance, including an 8‑week paid training program, a $35,000 base draw, and the opportunity to earn up to $120,000 in total take‑home pay through uncapped commission.

Legal and EEO Statements

The Container Store promotes a smoke‑free, drug‑free environment. We are proud to be an Equal Opportunity Employer and comply with the Americans with Disabilities Act.