Outside Sales & Design Consultant

The Container Store; Salem (NH); On-site; USD 35,000 - 120,000; Full time

Benefits offered by this job

Comprehensive benefits package

8-week paid training program

Opportunity for uncapped commission

Job summary

The Container Store is looking for an Outside Sales & Design Consultant in Salem, NH. The ideal candidate will have a strong sales background and experience in custom design solutions for homes and businesses.

This role requires managing customer projects, from initial consultation through installation, providing a seamless experience. The position offers a competitive salary starting at $35,000, with potential earnings of up to $120,000 annually through commissions.

Qualifications

• 2–5 years of outside sales experience preferred, especially in custom spaces.
• Self-starter who is organized and solutions-oriented.
• Knowledge of design trends and principles desirable.

Responsibilities

• Meet or exceed sales goals and customer survey scores.
• Manage multiple customer projects with accuracy.
• Build relationships and develop new leads through networking.

Skills

Outside sales experience

Customer service

Design principles knowledge

Microsoft Office proficiency

Technical skills

Education

College degree preferred

Tools

Salesforce

AutoCad-based design tools

Job description

Overview

The Outside Sales & Design Consultant is a skilled salesperson with a strong results record, providing exceptional service in custom designs and organizational solutions for homes and select small to mid‑sized business environments. This role designs and sells custom spaces to customers in their homes and business locations by appointment. It manages and coordinates all phases of customer projects—from in‑home consultation, design, installation, and organizing—to provide a seamless customer experience. The consultant identifies and develops B2B and trade relationships such as property managers, builders, real‑estate professionals, senior‑living communities, and small commercial clients, delivering scalable, repeatable organization solutions that drive long‑term partnerships and recurring revenue. This position is part of a Custom Space Outside Sales and Design team in the local market and is a full‑time exempt role offering a competitive base salary, a ramp‑up period, and a lucrative monthly bonus tied directly to sales performance.

Responsibilities

• Meet or exceed sales goals, conversions, and positive customer surveys by inspiring, designing, and confidently selling complete, functional, and aesthetically appealing solutions for residential, business, and trade clients across all applicable spaces.
• Establish trust, rapport, and understand customer needs to design and present projects and customized plans in a clear and professional manner.
• Manage and maintain multiple, simultaneous customer projects with a high level of detail, accuracy, timely follow‑up, and consistent, concise communication.
• Develop clientele and new leads through ongoing customer relationships, networking, referrals, and professional partnerships.
• Build relationships within the local community by connecting with interior designers, home builders, realtors, property managers, senior‑living professionals, and other business partners.
• Identify, develop, and manage small to mid‑sized B2B and trade opportunities, including multi‑unit, repeat, or phased projects.
• Arrive promptly to all scheduled appointments and work assignments, and attend installations as needed to ensure a positive customer experience and identify referral opportunities.
• Maintain discretion related to all confidential and sensitive company and customer information.

Experience and Skills Required

• College degree preferred with 2–5 years of outside sales experience preferred; custom spaces or closets experience preferred.
• Self‑starter who is organized, creative, solutions‑oriented, and able to manage time, appointments, and projects efficiently in a white‑glove customer service space.
• Knowledge of design principles and trends in custom spaces, interior design, fashion, and retail industries.
• Professional appearance and demeanor, with the ability to communicate clearly and effectively at all levels both verbally and in writing.
• Flexible and positive attitude, with the ability to prioritize high‑value tasks and adapt quickly to shifting priorities.
• Proficiency in Microsoft Outlook, Word, and Excel; Salesforce; AutoCad‑based design tools; and Windows‑based systems, with strong overall technical skills.
• Reliable transportation for customer appointments within a travel radius of up to 100 miles; must maintain valid automobile insurance and meet applicable state inspection standards.
• Willingness to work a flexible schedule, including evenings, weekends, and additional hours as needed to meet customer and business demands.
• Must be at least 18 years of age.

Benefits

We believe in taking care of our team. We offer a comprehensive benefits package that goes beyond just health insurance, including an 8‑week paid training program, a $35,000 base draw, and the opportunity to earn up to $120,000 in total take‑home pay through uncapped commission.

Legal and EEO Statements

The Container Store promotes a smoke‑free, drug‑free environment. We are proud to be an Equal Opportunity Employer and comply with the Americans with Disabilities Act.