Outside Sales Account Manager

Crutchfield-2; Charlottesville (VA); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Health insurance plan options

Dental and vision insurance

Wellness program

Disability insurance options

Employer-paid life insurance

Voluntary life insurance options

FSA and HSA options

Employee discounts

Job summary

Crutchfield is seeking an Outside Sales Account Manager to grow residential and commercial A/V within Charlottesville and Harrisonburg. You’ll develop relationships, identify opportunities, design solutions, and manage the full sales cycle from first contact to installation and aftercare.

You will work with a team of installation, project management and support professionals, with independence to grow your market while leveraging Crutchfield’s brand.

Qualifications

• Strong sales, business development, and relationship-building skills.
• Ability to prospect for new business and develop your own customer base.
• Ability to understand customer needs, recommend solutions, and ask for the business.
• Strong verbal and written communication skills.
• Excellent organization and follow-through.
• Ability to work independently and manage multiple opportunities at different stages of the sales process.
• Learn quoting, proposal, and customer-management tools.
• A valid driver's license and acceptable driving record.

Responsibilities

• Proactively develop new business through prospecting, referrals, networking, cold outreach, and in-person visits.
• Build relationships with homeowners, builders, contractors, architects, businesses, schools, houses of worship, and other organizations.
• Identify customer needs and design A/V solutions that meet goals and budget.
• Build and manage a healthy pipeline of opportunities and meet revenue goals.
• Prepare proposals, demonstrate solutions, present recommendations, and close business.
• Grow relationships with existing customers for repeat business and referrals.
• Guide clients through the sales and installation process with follow-up support.
• Collaborate with installation teams, project managers, and support staff for a smooth customer experience.

Skills

Sales skills

Business development

Relationship-building

Prospecting

Needs analysis

Communication skills

Organization

Independent work

Driver's license

Tools

CRM software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Outside Sales Account Manager

We are now offering a $500 Hiring Bonus!

Build relationships. Grow your business. Create solutions customers love.

Crutchfield is looking for an Outside Sales Account Manager to grow our residential and commercial A/V business throughout the Charlottesville and Harrisonburg markets.

This is a relationship-driven sales role for someone who enjoys finding new opportunities, developing a strong book of business, and helping customers find the right solution. You'll prospect for new business, build relationships with customers and local professionals, design custom A/V solutions, and manage opportunities from the first conversation through installation and follow-up.

You'll have the independence to develop your market while being backed by the Crutchfield name and a team of installation, project management, sales, and support professionals.

What You'll Do

• Proactively develop new business through prospecting, referrals, networking, cold outreach, and in-person visits.
• Build relationships with homeowners, builders, contractors, architects, businesses, schools, houses of worship, and other organizations.
• Identify customer needs and design residential and commercial audio/video solutions that meet their goals and budget.
• Build and manage a healthy pipeline of opportunities while consistently working toward revenue goals.
• Prepare proposals, demonstrate solutions, present recommendations, and close business.
• Grow relationships with existing customers to generate repeat business and referrals.
• Guide clients through the sales and installation process, providing responsive follow-up and post-sale support.
• Collaborate closely with installation teams, project managers, and support staff to deliver a smooth customer experience from beginning to end.
• Maintain accurate records of leads, opportunities, client interactions, and follow-up.
• Stay current on A/V products, system capabilities, and installation practices.
• Share outside-sales knowledge and best practices with our retail sales teams and leadership.

What We're Looking For

We're looking for someone who knows how to build relationships, create opportunities, and turn those opportunities into business.

You should have:

• Strong sales, business-development, and relationship-building skills.
• Confidence prospecting for new business and developing your own customer base.
• The ability to understand customer needs, recommend solutions, and ask for the business.
• Strong verbal and written communication skills.
• Excellent organization and follow-through.
• The ability to work independently and manage multiple opportunities at different stages of the sales process.
• The ability to learn and become proficient with quoting, proposal, and customer-management tools.
• A valid driver's license and acceptable driving record.

A/V experience is a plus. Experience with residential or commercial A/V, custom installation, technology, construction, or a related industry can help you hit the ground running, but we're also interested in strong sales professionals who can learn the technical side of the business.

Schedule

Monday through Friday, 8:00 a.m. to 5:00 p.m., with occasional evening, overtime, or weekend work based on customer and project needs.

Compensation

During training, the pay rate is $24.56 per hour. After successfully completing training, compensation transitions to a base pay of $17.30 per hour plus 4% commission on all goods and services sold. Newer Outside Sales Account Managers can typically expect annual earnings of $60,000 to $70,000 as they establish their customer base and develop in the role. Because commission is uncapped, successful Account Managers have the opportunity to increase their earnings as they grow their business.

Why Crutchfield?

Crutchfield is a nationally recognized consumer electronics retailer with deep roots in Virginia. We're family-owned, customer-focused, and passionate about helping people find the right technology.

For the fourth year in a row, we've been recognized as one of the Best Places to Work by Virginia Business Magazine and Best Companies Group.

This role gives you the opportunity to build business locally while representing an established brand and working alongside experienced sales, installation, and support teams.

This full-time position includes a comprehensive benefits package, including:

• Health insurance plan options
• Dental and vision insurance
• Wellness program
• Short- and long-term disability insurance options
• Employer-paid life insurance
• Voluntary life insurance options for employees, spouses, and children
• FSA and HSA options
• Employee discounts on the products we sell

Crutchfield is an equal opportunity employer, and we welcome application from all suitably qualified persons regardless of their race, color, sex, sexual orientation, gender identity, national origin, ethnic origin, religion/belief, disability, veteran status, or age.