Outside Property Claims Manager

Travelers; Severn (MD); Remote; USD 101,000 - 167,000; Full time

Job summary

An established industry player is seeking a dedicated claims professional to join their team. This role offers the opportunity to lead a talented group, ensuring product quality and team performance while managing recruitment and training. With a strong emphasis on collaboration and innovation, you'll utilize data and technology to enhance business strategies. Enjoy a comprehensive benefits package, including health insurance from day one, retirement benefits, and generous paid time off. If you have a passion for leadership and a commitment to excellence, this position is perfect for you.

Benefits

Health Insurance from Day One

401(k) Matching

Pension Plan

20 Days Paid Time Off

Wellness Programs

Mental Health Resources

Volunteer Opportunities

Qualifications

• 3+ years of claim experience in one line of business.
• Strong leadership qualities and ability to drive results.

Responsibilities

• Manage product quality and performance of claim professionals.
• Provide mentorship and conduct claim reviews.

Skills

Claim Management

Leadership

Data Utilization

Education

High School Diploma or GED

Bachelor's Degree

Job description

Who Are We?

Taking care of our customers, our communities, and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture rooted in innovation and thriving on collaboration. Imagine loving what you do and where you do it.

Job Category

Claim

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad spectrum of salaries across the country. The actual salary will depend on factors such as the scope, complexity, and location of the role; the skills, education, training, credentials, and experience of the candidate; and other employment conditions. Employees are also eligible for performance-based cash incentives as part of our comprehensive compensation and benefits program.

Salary Range

$101,300.00 - $167,000.00

Target Openings

1

What Is the Opportunity?

Potential for a $5,000 sign-on bonus! This position is based 100% remotely, potentially combining mobile work and/or work from your primary residence. Candidates must reside in or around the listed Maryland areas to be considered.

Role Responsibilities

Under general direction, as a member of the local line of business management team, responsible for product quality and team performance of Outside Property claim professionals. Provide guidance, mentorship, and performance management. Serve as a field representative for the Home Office Property product, reinforcing vision, strategies, and objectives. Manage staff recruitment, onboarding, performance, training, and retention. Conduct claim reviews, coaching, and feedback. Utilize data and technology to support business strategies. Develop relationships with colleagues, partners, and customers. Maintain necessary insurance licenses. Perform physical inspections, including climbing ladders and inspecting structures. Perform other duties as assigned.

Ideal Candidate Qualifications

• Bachelor's Degree preferred.
• Claim management experience preferred.
• Leadership qualities: drive results, lead change, execute strategy, attract talent, maximize performance, hold others accountable, create a dynamic workplace.

Must Have

• High School Diploma or GED.
• At least three years of claim experience in one line of business.
• Valid Driver's License.

What Is in It for You?

• Health insurance from day one.
• Retirement benefits including 401(k) matching and pension plan.
• Minimum of 20 days paid time off plus holidays.
• Wellness programs and mental health resources.
• Volunteer and community involvement opportunities.

Employment Practices

Travelers is an equal opportunity employer. We value diversity and are committed to an inclusive work environment. Candidates in Colorado are not required to disclose education dates. For questions about physical requirements, contact us via email. We reserve the right to adjust the level of the position. For more benefits information, visit our benefits page.