Outside Plant Supervisor

WorldNet Telecommunications LLC / Human Resources Group; Guaynabo (PR); On-site; USD 65,000 - 90,000; Full time

Job summary

WorldNet Telecommunications is seeking an Outside Plant Supervisor to lead day-to-day fiber tech activities, inspect contractor work, and ensure quality across OSP projects.

The role requires hands-on fiber splicing experience, strong knowledge of fiber construction, testing, maintenance, and restoration, and the ability to mentor field personnel in a fast-paced environment.

Qualifications

• Hands-on fiber splicing or technician experience required.
• Minimum 5 years in fiber optic network construction, splicing, testing, maintenance, and restoration.
• At least 2 years supervising or leading field personnel.

Responsibilities

• Assign daily tasks to fiber technicians.
• Ensure technicians follow policies, safety, and IT security.
• Lead field crews and inspect work for quality and safety.
• Prepare BOMs and job cost estimates for projects.
• Produce weekly production and budget reports.
• Maintain vehicles and ensure equipment readiness.

Skills

Fiber splicing

Fiber technician

OTDR testing

MS Office

Budgeting & BOM

Leadership

Spanish bilingual

Education

Associates degree in telecommunications

Tools

Fiber splicing equipment

CAT3/5e/6 knowledge

MS Office Suite

Job description

We are an Equal Employment Opportunity Employer and take Affirmative Action to recruit Protected Veterans, and Individuals with Disabilities.

SUMMARY

Responsible for all internal workmanship performed on the fiber infrastructure of WorldNet. The Outside Plant Supervisor will ensure all policies, procedures, quality work standards meet the expectations. Responsible for leading day to day activities of the field personnel assigned & assist the Planning engineers and specialists with duties as assigned.

This position requires prior hands-on experience as a Fiber Splicer and/or Fiber Technician, with a strong understanding of fiber construction, splicing, testing, maintenance, and restoration activities.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Assign daily tasks to WorldNet fiber technicians.

Ensures the fiber technicians follow company policies, such as code of conduct, IT security, etc.

Monitors and ensures the fiber technicians are complying with safety procedures that includes OSHA and NESC standards.

On call duty for fiber repairs and restoration.

Occasionally inspect contractor’s labor on OSP infrastructure.

Occasionally work with and lead contractors, preparing detailed work prints, writing Job Cost estimates, and crafting a bill of materials (BOM) for aerial and underground projects.

Provide recommendations to Planning engineers and/or specialists to improve the OSP conditions.

Provides necessary reports such as budgetary and weekly production reports.

Ensure the field technicians have all the necessary training, tools and materials to perform their duties within the highest quality.

Conduct routine inspections of assigned technician vehicles to ensure compliance with company policies, security, safety regulations, preventive maintenance schedules, cleanliness standards, and readiness for daily operational activities.

Responsible for the care and maintaining up to date the assigned company vehicle as well as the field technician’s vehicle.

Other functions may be assigned.

SUPERVISORY RESPONSIBILITIES

Directly supervises and provides mentorship to fiber technicians. Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

• Associate Degree or equivalent experience in the Telecommunications field is desirable.
• Candidate must have prior hands-on experience working as a Fiber Splicer or Fiber Technician. A minimum of 5 years of experience in fiber optic network construction, splicing, testing, maintenance, and restoration activities is required, including at least 2 years of experience supervising or leading field personnel.

LANGUAGE SKILLS

Ability to express written (and verbally) organized thoughts with clarity and a high standard of grammar and language.

Fully Bilingual (Spanish - English)

MATHEMATICAL SKILLS

Ability to understand and apply mathematical concepts such as, but not limited to, payback period, total cost of ownership, average values, gross margin. Ability to understand and create fiber path designs for P2P and GPON applications.

REASONING ABILITY

Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems. Ability to deal with nonverbal symbolism (formulas, scientific equations, graphs, etc.,) in its most difficult phases. Ability to deal with a variety of abstract and concrete variables. Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

OTHER SKILLS

• Proficient in MS Office Suite (Outlook, Excel, Word, Power Point, Project and VISIO).
• Would have an extensive knowledge in all aspects of CAT3/5e/6 and/or fiber installation practices.
• Demonstrated expertise in fiber optic splicing, OTDR testing, fiber troubleshooting, network restoration, and interpretation of fiber network documentation and splice schematics.
  
  
  Ability to mentor and train fiber technicians using industry best practices and quality standards.
• Problem solving abilities.
• Strong relationship skills.
• Knowledge developing project budgets and projections.
• General knowledge in TCP/IP protocols and the use of telnet tools for remote access.
• Ability to take direction and follow instructions with a positive, “can-do” attitude.
  
  
  Ability to multi-task and manage own workload and deliverables under strict timelines.
  
  
  Possess strict attention to detail with strong organizational skills.
  
  
  Strong oral, written, and interpersonal communication skills.

PHYSICAL DEMANDS the physical demands described here are representative of those that need to be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities. The employee is occasionally required to walk, climb ladders and lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and color vision, due to driving needs and others.

WORK ENVIRONMENT thework environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Indoor and outdoor activities. Some physical discomfort or exposure due to climate conditions, dust, noise, etc. Able to work in a fast-paced environment with continuous interruptions.

EMPLOYER'S RIGHT

This job description does not list all the duties of the job. You may be asked by supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this job description.

WorldNet Telecommunications has the right to revise this job description at any time. This job description is not a contract for employment.