Outside Parts Sales Representative

Rihm Family Companies; Sauk Centre (MN); On-site; USD 60,000 - 115,000; Full time

Job summary

Rihm Family Companies in Sauk Centre, MN seeks an experienced Parts Sales professional to grow sales with current customers and prospect new accounts within the territory. You will coordinate with service leadership and credit to ensure smooth transactions and customer satisfaction.

Responsibilities include visiting customers, processing orders, monitoring pricing trends, and maintaining records. The role emphasizes effective communication and problem solving to meet sales goals.

Qualifications

• High-school diploma or GED is required.
• Heavy truck and commercial motor vehicle industry experience is preferred.
• Must possess effective communication skills.

Responsibilities

• Regularly visits to assigned customers and prospects for new accounts.
• Communicates parts orders and delivery instructions to counter staff.
• Keeps abreast of products, competition, and pricing trends.
• Coordinates relationships with truck prospects and service leadership.
• Promotes sales of parts and accessories to wholesale or retail customers.
• Works with Credit Manager on payment terms and credit approvals.
• Follows up on customer requirements and orders for satisfaction.
• Processes paperwork for warranty claims.
• Reviews special orders and pricing with Parts Sales Manager.
• Delivers orders and handles returns from customers.
• Maintains customer records and logs.
• Other duties as needed.

Skills

Effective communication

Follow-up with customers

Problem solving

Creativity

Education

High-school diploma or GED

Job description

Job Details: Level: Experienced, Job Location: Sauk Centre, MN 56378, Position Type: Full Time, Salary Range: $60,000.00 - $115,000.00 Salary/year, Job Shift: Day

Position Summary:

Increase Parts Sales with existing accounts and prospecting for new accounts in assigned territory. Solicit new business and maintain accounts through face-to- face and phone contacts.

Essential Position Functions/Responsibilities

• Regularly visits to assigned customers and proactively prospects for new customers.
• Communicates parts orders and delivery instructions to counter people.
• Keeps abreast of new products, competition, and pricing trends.
• Coordinates relationships with New and Used Truck prospects and Service leadership.
• Promotes the sales of parts and accessories and is an advisor to wholesale or retail customers.
• In conjunction with Credit Manager, establishes method of payment on wholesale parts and may obtain credit approvals.
• Follows up on and confirms customer requirements and orders to ensure satisfaction.
• Completes necessary paperwork for processing warranty claims.
• Reviews special orders and pricing with Parts Sales Manager for approvals.
• Deliver orders and pick-up returns from customers.
• Effectively and efficiently manages required reports and paperwork (budgets, travel, call reports, expense reports, etc.).
• Maintains customer records and logs.
• Other duties to meet business needs

Qualifications: Education & Essential Qualifications:

• High-school diploma or GED
• Heavy truck and commercial motor vehicle industry experience

Skills:

• Must possess effective communication skills.
• Must have ability to effective follow-up with external customers and internal departments.
• Ability to apply common sense understanding to carry out instructions and reach agreed upon outcomes.
• Ability to use creativity to solve problems and meet customer needs within company guidelines.

Key Attributes/Characteristics:

• Internal and external independent problem solver
• Persistent
• Basic computer skills
• Proven time management skills

Preferred Qualifications:

• 1+ years of inside or outside sales experience with a proven ability to reach, maintain and exceed sales goals/quotas.
• General business courses or sales training

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The employee must frequently lift and/or move up to 50 pounds.
• Specific vision abilities required by this job include close vision, depth perception, peripheral vision, color vision and ability to adjust focus.
• The employee is regularly required to use arms, hands, and fingers to feel, grasp, push, pull or squeeze and reach.
• The employee is frequently required to stand, walk, sit, stoop, kneel and talk or hear

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The employee must frequently lift and/or move up to 50 pounds.
• Specific vision abilities required by this job include close vision, depth perception, peripheral vision, color vision and ability to adjust focus.
• The employee is regularly required to use arms, hands, and fingers to feel, grasp, push, pull or squeeze and reach.
• The employee is frequently required to stand, walk, sit, stoop, kneel and talk or hear

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is frequently exposed to work near moving mechanical parts and vibration.
• The employee may be exposed to fumes or airborne particles.
• The noise level in the work environment is usually moderate and occasionally loud.

This job description is not designed to contain a comprehensive list of tasks, responsibilities, or duties. Rihm Family Companies reserves the right to amend this document to meet legal, business, and organizational requirements as necessary.

Rihm Family Companies is an Equal Opportunity Employer. At RFC we are committed to treating all employees and applicants equitably based upon merit and experience, without regard to race/ethnicity, religion, gender identity/expression, disability, veteran status, or any other legally protected classification.