Outside Parts Sales Representative

Quality Truck Care Center, Inc.; De Pere (WI); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Vacation PTO

PTO accrual

Bonus program

Health insurance

Dental & Vision

401(k) match

HSA/FSA

Safety glasses allowance

Fitness reimbursement

Tuition assistance

OEM training

Career advancement

Flexible hours

Job summary

Quality Truck Care Center, Inc. in Wisconsin is seeking an energetic Outside Sales professional responsible for growing our parts business. You will educate customers on product features, provide tailored parts solutions, and help drive sales across our service area.

The role includes making sales calls, maintaining customer relationships, handling quotes, and ensuring timely delivery. We offer a comprehensive benefits package including health insurance, 401(k), tuition assistance, and flexible

Qualifications

• Valid Wisconsin Driver’s License.
• Excellent communication and interpersonal skills.
• Strong time management and organizational abilities.
• Solid product knowledge of parts and equipment.
• High school diploma or equivalent.

Responsibilities

• Educate customers about product features and benefits, and provide expert parts solutions.
• Assist customers in selecting appropriate parts and provide quotes.
• Inform customers of specials and companion part requirements.
• Identify leads, make sales calls (phone and in-person), and convert prospects into customers.
• Maintain parts vehicle and report repairs or maintenance required.
• Represent Quality Truck Care Center professionally in all interactions.
• Take parts orders and communicate delivery information; follow up on orders.
• Follow up on back orders and respond to customer inquiries.
• Issue credits for returned parts after verifying purchase and pricing.
• Participate in annual physical inventory.
• Perform other duties as assigned.

Skills

Communication & Interpersonal skills

Time Management

Product Knowledge

Driver's License

Education

High school diploma or equivalent

Job description

Join a Team That Values You

At Quality Truck Care Center, we’ve been proudly serving Wisconsin’s trucking industry since 1986. As a family-owned and operated company, we believe great Employees deserve more than just a job — they deserve a career path with growth, training, and real appreciation.

Benefits

• Vacation up to 4 weeks

• Additional PTO – fast accrual

• Monthly Efficiency Bonus Program

• Health, Dental & Vision Insurance

• 401(k) with Company Match

• HSA & FSA Options

• Boot & Prescription Safety Glass Allowance

• Fitness Membership Reimbursement

• Tuition Assistance & Apprenticeship Programs

• Extensive OEM & Paid Training Opportunities

• Career Advancement opportunities

• Flexible work hours and a family-first culture

What You’ll Do

Responsible for the development and growth of outside sales as it relates to current and new products. Sells, delivers, and picks up parts.

Primary Duties and Responsibilities:

• Educating customers about product features and benefits, and providing expert parts solutions tailored to their specific needs

• Assists customers in determining and selecting appropriate parts. Provides price quotes and other parts information.

• Informs customers of specials and companion part requirements, ensuring that the customer is exposed to the full product line.

• Actively identifying leads, making sales calls (phone and in-person), and converting prospects into customers to grow the sales territory

• Maintains parts vehicle. Notifies manager of any repairs or maintenance required.

• Represents Quality Truck Care Center in a professional manner, remaining friendly and courteous in all customer and co-worker interactions.

• Taking parts orders, advising on part availability, communicating delivery information, and following up on orders to ensure customer satisfaction

• Follows up on back orders.

• Responds to customer inquiries and complaints.

• Issues credits for returned parts after verifying purchase and pricing by reviewing original invoice.

• Participates in annual physical inventory.

• Performs other duties as assigned.

What We’re Looking For

• Valid Wisconsin Driver’s License.

• Communication & Interpersonal skills: for effective interacting with clients, building rapport and conveying product information

• Time Management & Organization:To efficiently manage sales territory, plan routes, and balance prospecting with customer service

• Product Knowledge:A solid understanding of the parts and equipment being sold

• High school diploma or equivalent