Outreach Worker

OhioMeansJobs Highland County; Indiana (PA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health, Vision, Dental & LifeInsurance

401k retirement plan

14 paid holidays and leave accrual

Job summary

HIGHLAND COUNTY COMMUNITY ACTION, ORG., INC. seeks an Outreach Worker to identify and assist individuals and families who may qualify for available programs. The role covers community outreach, program referrals (HEAP, Emergency Rent Assistance, Food Pantry, Homelessness support, Minor Needs), and coordinating services using the OCEAN system.

Travel across Highland County is expected. Applicants should have a high school diploma, strong communication and organizational skills, basic computer

Qualifications

• Must have a high school diploma or equivalent.
• Experience in social services, outreach, or case management preferred.
• Strong communication and organizational skills are required.
• Basic computer skills including Word and Excel are required.
• Must possess a valid Ohio Driver’s License, reliable transportation, and auto liability insurance.

Responsibilities

• Identify and assist individuals and families who may qualify for services.
• Inform community members about available programs and connect eligible individuals with services (HEAP, emergency rent, food pantry, homelessness aid, minor needs).
• Promote HCCAO services through outreach and partnerships; participate in community events.
• Conduct home visits when appropriate to access services; coordinate services using the OCEAN system.
• Travel throughout Highland County to fulfill outreach duties.

Skills

Communication

Organizational skills

Microsoft Word

Microsoft Excel

Driver's license

Education

High school diploma

Tools

OCEAN system

Job description

HIGHLAND COUNTY COMMUNITY ACTION, ORG., INC.

OUTREACH WORKER

Full Time Position

The primary responsibilities of this position include identifying and assisting individuals and families within Highland County who may qualify for services offered through Highland County Community Action Organization, Inc. (HCCAO), but are currently underserved or not receiving assistance. The Outreach Worker will inform community members about available programs and help connect eligible individuals with services such as HEAP, Emergency Rent Assistance, Food Pantry services, Homeless Assistance, and Minor Needs Assistance. This position will utilize the OCEAN system and other client contact sources to identify potential clients and coordinate services. The Outreach Worker will also promote HCCAO, Inc. services within the community through outreach efforts, partnerships with other agencies, and participation in community events. Home visits may be conducted when appropriate to assist clients in accessing services. The position is primarily based at the Greenfield facility but may require travel to the Hillsboro facility and other locations throughout Highland County. Position requires that services be provided in accordance with the Agency Mission, the Promise of Community Action, and the current HCCAO Strategic Plan.

This full-time position is 40 hours per week.

• offers a fringe benefit package that includes 14 paid holidays, personal leave, vacation and sick leave accrual.
• Health, Vision, Dental, Life Insurance, as well as a 401k retirement plan.

Applicants must possess a high school diploma or equivalent, with previous experience in social services, outreach, or case management preferred. Applicants must demonstrate strong communication and organizational skills, the ability to work effectively with individuals from diverse socioeconomic backgrounds, and the ability to maintain confidentiality when handling sensitive client information. Basic computer skills, including Microsoft Word and Excel, are required. Applicants must possess a valid Ohio Driver’s License, have reliable transportation, and maintain automobile liability insurance. Travel throughout Highland County will be required.