Outreach Specialist (Statewide)

Impact Life; Georgetown (DE); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health Care Plan - Medical, Dental & Vision

Retirement Plan - 401k & ROTH 401k

Paid Time Off

11 Paid Holidays Yearly

Training & Development

Wellness Resources

Job summary

A nonprofit organization in the health sector is seeking a full-time Outreach Specialist to engage individuals experiencing unsheltered homelessness. This role involves conducting consistent street-based outreach, building trust, and connecting people to housing and supportive services. The ideal candidate should have a High School Diploma or GED, experience in outreach or housing services, and must possess or be eligible for CPRS certification. Benefits include healthcare and a retirement plan, with a primarily field-based work environment.

Qualifications

• One year of experience in outreach or related field preferred.
• Experience with vulnerable populations strongly preferred.
• CPRS credential or eligibility to obtain CPRS certification.

Responsibilities

• Conduct street-based outreach to individuals experiencing unsheltered homelessness.
• Build rapport using trauma-informed practices.
• Identify immediate needs related to housing and healthcare.
• Coordinate closely with the Home4Good Case Manager.
• Provide warm handoffs to internal programs and external partners.
• Accompany individuals to appointments as needed.
• Maintain accurate documentation of outreach contacts.
• Participate in team meetings and coordination activities.

Skills

Independent work

Strong verbal and written communication

Engagement skills

Organizational and time-management

Collaboration within multidisciplinary teams

Commitment to harm reduction

Education

High School Diploma or GED

Job description

Overview

Location: Delaware - Statewide

Schedule: Full-time | Community-based | May include evenings and weekends

Program: Home4Good

About Impact Life Impact Life is a mission-driven nonprofit organization dedicated to improving the health, stability, and well-being of individuals and communities through harm reduction, recovery-oriented, and whole-person care approaches. We meet people where they are and walk alongside them as they navigate systems, housing, and healing.

About The Home4Good Program Home4Good is an outreach-focused, peer-led program designed to engage individuals experiencing unsheltered homelessness. Through consistent street-based outreach, trust-building, and strong partnerships, Home4Good connects people to housing, healthcare, and supportive services while reducing barriers to access.

Position Overview Impact Life is seeking a full-time Outreach Specialist to support the Home4Good program, an outreach-focused initiative designed to engage individuals experiencing unsheltered homelessness. This position is part of the Home4Good program and is responsible for consistent, community-based outreach, engagement, and navigation to housing and supportive services. The Outreach Specialist conducts street-based outreach in nontraditional settings and works closely with the Home4Good Case Manager to ensure coordinated engagement, warm handoffs, and continuity of care. This role emphasizes outreach, trust-building, and service connection and does not provide long-term or clinical case management.

Responsibilities

• Conduct consistent, street-based outreach to individuals experiencing unsheltered homelessness in encampments, public spaces, and other community locations
• Build rapport and trust using trauma-informed, recovery-oriented, and person-centered engagement practices
• Identify immediate needs related to housing, healthcare, documentation, income, food, and safety
• Coordinate closely with the Home4Good Case Manager to support housing navigation and service connection
• Provide warm handoffs to internal Impact Life programs and external community partners
• Accompany individuals to appointments or service connections when appropriate
• Advocate for participants while maintaining professional boundaries
• Maintain accurate and timely documentation of outreach contacts, referrals, and outcomes
• Participate in team meetings, supervision, and program coordination activities
• Travel throughout the community as part of regular outreach activities

Qualifications

• High School Diploma or GED required
• Minimum of one (1) year of experience in outreach, housing services, behavioral health, or a related field preferred
• Experience working with individuals experiencing homelessness or other vulnerable populations strongly preferred

Certification Requirement

• Applicants must either possess an active Certified Peer Recovery Specialist (CPRS) credential, or
• Meet eligibility requirements to obtain CPRS certification and successfully complete certification within one (1) year of hire

For more information regarding CPRS certification requirements and the application process, please visit the Delaware Certification Board: Certified Peer Recovery Specialist (CPRS) | Delaware Certification Board

Skills And Abilities

• Ability to work independently in community-based and nontraditional settings
• Strong verbal and written communication skills
• Ability to engage individuals who may be hesitant or resistant to services
• Strong organizational and time-management skills
• Ability to collaborate effectively within a multidisciplinary team
• Commitment to harm reduction, recovery-oriented, and person-centered approaches

Work Environment

• Primarily field-based, including outdoor and street outreach settings
• Schedule may include evenings or weekends based on outreach needs
• Requires travel throughout the state of Delaware

Benefits

• Health Care Plan - Medical, Dental & Vision
• Retirement Plan - 401k & ROTH 401k
• Paid Time Off
• 11 Paid Holidays Yearly
• Training & Development
• Wellness Resources