Outreach Specialist 3

University of Miami; United States; On-site; USD 60,000 - 80,000; Full time

Job summary

The University of Miami seeks a Community Outreach Specialist 3 (Mobile Unit Driver) to develop and implement outreach programs and serve as a liaison to the community. You will lead outreach activities, coordinate with partners, and support cancer risk factor education and screening navigation.

This role involves driving mobile outreach units, coordinating events, and training staff on vehicle operations and safety. Collaboration with clinicians and community organizations is essential.

Qualifications

• Bachelor’s degree in a relevant field is required.
• Phlebotomy Certification required within six months; valid driver’s license (CDL preferred).
• Minimum 5 years of relevant experience.
• Strong interpersonal, organizational and communication skills; ability to work independently or collaboratively; proficiency in Microsoft Office.

Responsibilities

• Develops and implements public education and outreach programs.
• Collaborates with community organizations to plan events promoting cancer screening and prevention.
• Coordinates publishing activities: writing, editing, budgeting, scheduling, distribution.
• Interacts with vendors and outside agencies to support outreach efforts.
• Supports enrollment and navigation activities for cancer screening studies.
• Conducts community surveys and prepares data for presentations.

Skills

Interpersonal skills

Microsoft Office

Attention to detail

Communication

Teamwork

Education

Bachelor’s degree in relevant field

Phlebotomy Certification

Valid driver’s license

Job description

CORE JOB SUMMARY

The Community Outreach Specialist 3 (Mobile Unit Driver) supports in developing and implementing new and existing public education and outreach programs, serving as a liaison to the community. The incumbent performs a wide variety of duties and demonstrates a high level of professionalism and effectiveness. Moreover, the incumbent utilizes project management skills to organize community outreach activities. The Outreach Specialist 3 serves as a lead when the Director is unavailable.

CORE JOB RESPONSIBILITIES

• Supports in the development and implementation of public education and outreach programs.
• Works with community-based organizations to plan promotional educational and other events targeted towards designing an increased awareness in the community.
• Assists in publishing activities: writing, editing, budgeting, scheduling, and distribution.
• Interacts effectively with outside advertising agencies, printers, photographers, and other vendors.
• Aids with the preparation and distribution of public health education and navigation manuals.
• Identifies effective strategies for promoting enrollment in ongoing studies, conducting active and passive recruitment, in-person, and online outreach.
• Conducts brief surveys by phone and in community settings.
• Aids with compiling data for presentations.
• Develops professional relationships with mental health providers, researchers, and community members.
• Collaborates with other members of the team on special projects and events.
• Adheres to University and unit-level policies and procedures and safeguards University assets.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS

• Education: Bachelor’s degree in relevant field
• Certification and Licensing: Phlebotomy Certification will be required within six months of employment. Valid driver's license (CDL preferred).
• Experience: Minimum 5 years of relevant experience
• Knowledge, Skills and Attitudes: Ability to maintain effective interpersonal relationships. Skill in completing assignments accurately and with attention to detail. Ability to analyze, organize and prioritize work under pressure while meeting deadlines. Commitment to the University’s core values. Ability to work independently and/or in a collaborative environment. Proficiency in computer software (i.e., Microsoft Office).

Department Specific Functions – Sylvester Community Outreach & Engagement (COE) Department Job Summary

Works in developing and implementing new and existing outreach programs while serving as a liaison in the community to educate individuals about cancer risk factors, prevention, and screening options. This role involves networking and careful planning within our diverse community in an effort to connect new and existing partners with healthcare services to promote early detection and cancer prevention.

Department Specific Functions

• Develops and implements community outreach and education of cancer prevention and screening programs.
• Works closely with manager to strategically plan and coordinate outreach within the community.
• Provides culturally appropriate health information on cancer screenings.
• Assists individuals in accessing and scheduling cancer screenings and follow-up care.
• Develops strategies to improve screening rates in underserved communities.
• Manages health fairs and screening events and distributes educational materials and completes screenings.
• Documents interactions and maintain accurate records of outreach efforts.
• Collaborates with other community organizations to ensure outreach efforts align with organizational goals.
• Assists with the coordination and planning of special projects and events.
• Conducts brief surveys by phone and in the community setting to support outreach efforts.
• Participates in meetings with team leads to identify and provide input on outreach goals and strategies to meet community needs for cancer screening and prevention.
• Develops and maintains relationships with key community organizations, partners and stakeholders.
• Leads outreach events and partner meetings.
• Provide input in the development of flyers, brochures and other informational education to targeted communities.
• Promotes events by distributing materials throughout the community.
• Registers patients in the electronic medical record and documents all interactions efficiently.
• Conducts screening and prevention events in the community to include phlebotomy when appropriate.
• Upkeep of sample pick-ups and delivery.
• Submits event documentation following all community events and meetings in a timely fashion.
• Contacts patients with results following screenings and navigates individuals to follow up care as necessary.
• Follows departmental policies and procedures, including but not limited to pre/post event vehicle inspection forms when assigned as a driver.
• Ensures vehicles are equipped with all necessary equipment and supplies and requests replacement as needed.
• Adheres to University and department level policies and procedures and safeguards University assets.
• Coordinate deployment and routing of outreach vehicles. Serve as the primary driver or assign qualified personnel to operate the vehicle.
• Perform or schedule routine inspections, maintenance, and repairs with the enterprise team, and maintain vehicle logs ensuring compliance with departmental policies and procedures, safety standards and health regulations.
• Ensure vehicles are fully stocked with outreach materials, medical supplies, and equipment, and requests replacements as needed.
• Collect and report data including but not limited to pre/post event vehicle inspection forms, outreach vehicle utilization, and reports and documents any mechanical issues or accidents.
• Train staff to drive vehicles, and mentor on vehicle operations and emergency procedures.

Department Specific Qualifications

• Education: Bachelor’s degree in relevant field
• Certification and Licensing: Phlebotomy Certification will be required within six months of employment.
• Valid driver's license (CDL preferred).
• Experience: Minimum 5 years of relevant experience required
• Skills: Ability to safely operate large vehicles (UM Mobile Unit). Bilingual in Spanish or Haitian Creole preferred.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.

Job Status: Full time Employee Type: Staff

The mission of the University of Miami is to transform lives through education, research, innovation, and service. A vibrant and diverse academic and healthcare community, the University of Miami and the University of Miami Health System ("UHealth") have rapidly progressed to become one of the nation’s top research universities and academic medical centers in the nation. The University comprises 12 schools and colleges serving undergraduate and graduate students in more than 350 majors and programs. Visit welcome.miami.edu/about-um to learn more about our points of pride. The University ranks No. 55 on U.S. News & World Report’s 2022 Best Colleges list and ranked No. 49 in the 2022 Wall Street Journal/Times Higher Education College Rankings. Bascom Palmer Eye Institute is ranked the #1 eye hospital in the USA and offers some of the nation's premiere eye doctors to treat every eye condition for adults. Sylvester Comprehensive Cancer, part of the Miller School of Medicine, received the prestigious National Cancer Institute designation in 2019. The University of Miami and UHealth have also ranked among the Forbes Best Employers and Best Employers for Women on several occasions, most recently in 2022. With more than 17,000 faculty and staff, the University strives for excellence, and is driven by a powerful mission to transform and impact the lives of its students, patients, members of the community, and people across the globe.