Outreach Coordinator/ Medical Driver

University of Miami; Miami (FL); On-site; USD 40,000 - 55,000; Full time

Job summary

The University of Miami is seeking an Outreach Coordinator to develop and implement public education and outreach programs for diverse communities. You will plan events, build community networks, and prepare reports to support program goals.

You will train staff, respond to inquiries, maintain documentation, and coordinate with clinical, research, and operational teams to ensure high-quality study execution. Evening and weekend work may be required.

Qualifications

• High School diploma or equivalent.
• Minimum 1 year of experience in outreach or related field.
• Valid Florida driver's license required.
• Medical Assistant or Phlebotomy certification preferred, or willingness to obtain within 6 months of hire.
• Ability to work evenings, nights, and weekends as necessary.
• Commitment to the University's core values.

Responsibilities

• Plans promotional, educational, and other events to increase community awareness.
• Develops a network and database of community contacts, agencies and services.
• Researches and prepares reports, records, and other documentation to coordinate and implement public and outreach programs.
• Develops creative strategies to effectively communicate awareness of outreach programs.
• Responds to public inquiries about program(s).
• Trains personnel to carry out an effective public education and outreach programs.
• Documents daily activities and the number of contacts reached or served through outreach initiatives.
• Collaborate closely with clinical, research, and operational teams to support high-quality study execution.

Skills

Attention to detail

Time management

Communication skills

Team collaboration

Discretion

Flexibility

Education

High School diploma or equivalent

Job description

The Outreach Coordinator oversees the development and implementation of public education and outreach programs, and assumes responsibility for creating, planning, preparing, and executing varied programs to reach targeted populations.

CORE JOB FUNCTIONS

• Plans promotional, educational, and other events to increase community awareness.
• Develops a network and database of community contacts, agencies and services.
• Researches and prepares reports, records, and other documentation to coordinate and implement public and outreach programs.
• Develops creative strategies to effectively communicate awareness of outreach programs.
• Responds to public inquiries about program(s).
• Trains personnel to carry out an effective public education and outreach programs.
• Distributes educational literature.
• Documents daily activities and the number of contacts reached or served through outreach initiatives.
• Maintains effective lines of communications with current and prospective clients to ensure program goals and objectives are met.
• Promotes services offered to the targeted group.
• Adheres to University and unit-level policies and procedures and safeguards University assets.

Department Specific Functions

Outreach Coordinator Functions

• Identify, screen, recruit, and obtain informed consent from participants according to study protocols.
• Support scheduling, preparation, and coordination of study visits.
• Perform study-related procedures, including questionnaire administration, interviews, and data/specimen collection.
• Ensure completion, accuracy, and maintenance of source documents, visit logs, and study records.
• Maintain study binders and regulatory documentation in compliance with institutional, sponsor, and IRB requirements.
• Support participant retention, follow-up, and communication efforts.
• Ensure participant confidentiality and adherence to all regulatory and ethical standards.
• Collaborate closely with clinical, research, and operational teams to support high-quality study execution.

Medical Driver Functions (Mobile Unit Operations & Accountability)

• Serve as the primary driver of the mobile research unit and other IDRU vehicles, ensuring safe and reliable transportation of staff, specimens, and equipment.
• Play a key role in the operation and maintenance of the IDRU Mobile Research Unit (Class C RV, approximately 31'-32' in length).
• Oversee setup, logistics, and operational readiness of theIDRU mobile unit.
• Maintain full responsibility for the cleanliness, organization, and clinical readiness of the unit at all times.
• Perform post-visit cleaning and reset, including proper handling and disposal of biohazard materials, and oversee and ensure completion of deep cleaning activities by assigned staff for the mobile unit.
• Ensure the bathroom incinerator is emptied and maintained in accordance with safety standards.
• Conduct routine inspections, coordinate maintenance, and maintain vehicle logs and safety checklists.
• Operate facility-based transport (e.g., golf cart) to support movement of staff, supplies, and specimens.
• Coordinate supply transport, specimen drop-off/pick-up, and support lab-related logistics.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS

• High School diploma or equivalent
• Minimum 1 year of experience as a professional driver with a safe driving record and experience in outreach research activities.
• Valid Florida's Driver's license required.
• Medical Assistant or Phlebotomy certification preferred, or willingness to obtain within 6 months of hire.
• Knowledge, Skills and Attitudes: Skill in completing assignments accurately and with attention to detail.
• Ability to analyze, organize and prioritize work under pressure while meeting deadlines.
• Ability to process and handle confidential information with discretion.
• Ability to work evenings, nights, and weekends as necessary.
• Commitment to the University's core values.
• Ability to work independently and/or in a collaborative environment.
• Any appropriate combination of relevant education, experience and/or certifications may be considered.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.

Job Status: Full time Employee Type: Staff

The mission of the University of Miami is to transform lives through education, research, innovation, and service.

A vibrant and diverse academic and healthcare community, the University of Miami and the University of Miami Health System ("UHealth") have rapidly progressed to become one of the nation’s top research universities and academic medical centers in the nation. The University comprises 12 schools and colleges serving undergraduate and graduate students in more than 350 majors and programs.

Visit welcome.miami.edu/about-um to learn more about our points of pride.

The University ranks No. 55 on U.S. News & World Report’s 2022 Best Colleges list and ranked No. 49 in the 2022 Wall Street Journal/Times Higher Education College Rankings.

Bascom Palmer Eye Institute is ranked the #1 eye hospital in the USA and offers some of the nation's premiere eye doctors to treat every eye condition for adults.

Sylvester Comprehensive Cancer, part of the Miller School of Medicine, received the prestigious National Cancer Institute designation in 2019.

The University of Miami and UHealth have also ranked among the Forbes Best Employers and Best Employers for Women on several occasions, most recently in 2022. With more than 17,000 faculty and staff, the University strives for excellence, and is driven by a powerful mission to transform and impact the lives of its students, patients, members of the community, and people across the globe.

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.