Outreach Specialist

Wounded Warrior Project; Washington (District of Columbia); Hybrid; USD 50,000 - 70,000; Full time

Benefits offered by this job

Flexible hybrid work schedule

Full medical, dental, and vision coverage

401(k) retirement plan

Job summary

The Wounded Warrior Project is seeking an Outreach Specialist to empower veterans and their families. This role involves connecting with wounded service members, planning engagement events, and communicating the benefits of WWP services.

The ideal candidate will have a strong background in building relationships, excellent communication skills, and a commitment to supporting veterans' needs. This position offers a flexible hybrid work schedule and comprehensive benefits.

Qualifications

• Minimum two years developing relationships with veterans or military organizations.
• One year of experience with computer software.
• Strong public-speaking skills.

Responsibilities

• Connect with wounded service members and their families.
• Plan and coordinate events and activities.
• Maintain accurate data in WWP systems.

Skills

High energy level and self-starter

Strong written and verbal communication

Interpersonal skills with emotional intelligence

Organizational and time-management skills

Education

High school diploma or GED

Bachelor’s degree preferred

Tools

Microsoft Word

Outlook

Job description

Overview

The Wounded Warrior Project (WWP) Outreach Specialist connects, serves, and empowers WWP Alumni and their families by supporting outreach to wounded service members and by planning and executing Alumni engagement events and activities in a local or regional area.

Responsibilities

• Connect with wounded service members, their families, and family support members who are transitioning or have separated from military service.
• Establish rapport and communicate the benefits of WWP programs and services.
• Recruit wounded warriors, family support members, and other supporters to participate in WWP events and activities.
• Plan and coordinate local or regional events and activities for Alumni and their families, providing networking, camaraderie‑building, and bonding opportunities.
• Develop and facilitate virtual programming via Zoom, Facebook Live, and other technology‑based platforms.
• Assess Alumni needs and connect them with WWP programs that support long‑term recovery and empowerment.
• Identify community events and activities that enable warrior participation and connection.
• Communicate and network regularly with wounded warriors, serving as a mentor.
• Build effective relationships within WWP and the broader community.
• Utilize expense controls and pursue cost‑saving opportunities to manage budgets.
• Serve as the local WWP representative at related events and facilities.
• Maintain accurate data in WWP intranet systems (e.g., Salesforce).
• Collect and report results and performance metrics for Alumni events and activities.
• Attend and participate in required training (e.g., orientation, ASIST Suicide Prevention, leadership, culture/team training).
• Perform other related duties as assigned.

Knowledge, Skills & Abilities

• High energy level and self‑starter with initiative.
• Strong written, verbal, presentation, and public‑speaking skills.
• Proficient in developing and maintaining professional relationships and rapport with veterans and families.
• Strong interpersonal skills with emotional intelligence and empathy.
• Organizational and time‑management skills with the ability to meet deadlines.
• Ability to travel in support of WWP programs and services.
• Commitment to ethical conduct and to WWP core values.

Experience

• Minimum two (2) years developing and building relationships with veterans, veteran or military organizations, or community members.
• Minimum one (1) year experience with computer software (e.g., Microsoft Word and Outlook).

Preferences

• Three (3) years working with military or veteran populations.
• Two (2) years planning events or community activities.
• Bachelor’s degree.
• ASIST Certification.

Education

• High school diploma or GED required.
• Bachelor’s degree preferred.

Certifications & Licensure

• Valid state‑issued driver’s license required.
• ASIST Certification required within one (1) year of hire.

Work Environment & Physical Demands

• General office environment; temperature controlled.
• Participation in outdoor activities and events under varying weather conditions.
• Standing for extended periods.
• Up to 50% travel.
• May require lifting/carrying items up to 50 pounds.

Benefits

• Flexible hybrid work schedule (three days in the office, two days work from home).
• Full medical, dental, and vision coverage for teammates and family members.
• Competitive pay and performance incentives.
• Mission‑focused and collaborative team environment.
• Medical/Prescription drug, dental, vision, life/AD&D, short‑term and long‑term disability, and Employee Assistance Program.
• 401(k) retirement plan, paid holidays, sick leave, family care leave, birthday holiday, education assistance, wellbeing program, and bereavement leave.

EEO Statement

Wounded Warrior Project is an equal‑opportunity employer committed to providing equal employment opportunity to all persons without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, marital status, citizenship, age, veteran or military status, disability, genetic information, or any other characteristic protected by law.