Outreach Specialist

NEPSE Trading; United States; Remote; USD 30,000 - 37,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Retirement plan

Paid time off

Job summary

Thrive2Liv, Inc. in the United States is seeking a Telephonic Outreach Specialist to connect remotely with eligible members and begin the intake process for Thrive2Liv Powered by Philips services. You will conduct telephonic/virtual outreach, collect consent, document information in Commons, and hand off to the care team.

This role supports the care team daily and joins a user group for onboarding. Salary is hourly, $21.73–$26.56, with health, life, retirement, and PTO benefits.

Qualifications

• 1 year of experience in a similar outreach role.
• Excellent telephonic/virtual communication skills.
• Ability to intake and triage information to care teams.

Responsibilities

• Provide telephonic/virtual outreach and engagement for eligible members.
• Collect consent and initiate intake to the care team.
• Document information accurately in Commons and track tasks.
• Collaborate with care teams and participate in onboarding support.

Skills

Telephonic outreach

Data collection

Communication skills

Care coordination

Tools

Commons platform

Job description

# Outreach SpecialistThrive2Liv, Inc.United StatesFull timeRemoteUSD 21 – 26Apply by Dec 7, 2026## About the role### Job DescriptionThe Telephonic Outreach Specialist is responsible for virtually connecting with members who are eligible for Thrive2Liv Powered by Philips services and engaging with them around their needs. This initial series of conversations with members begins the intake process, and the Outreach Specialist is the stepping-off point from which a member is connected to a Community Health Partner to develop a long-term relationship. Until this connection is fully made, the Outreach Specialist is the members point person, available and accessible to assist with whatever may be needed, to troubleshoot, to educate, and to be a listening ear.The Outreach Specialist works alongside, and is supported by, each members care team.### ResponsibilitiesProvides telephonic/virtual outreach and engagement services for each eligible member. Leverages available data from Commons to learn more about potential members and inform them about the outreach processes. Reviews pre-populated demographic information and documents accurate information and emergency contacts within Commons.Collects verbal and written consent for eligible members. Initiates the intake process and handoffs to the care team. Communicates urgent needs and other pertinent information to care teams.Works daily within Commons to collect data, organize information, track tasks, monitor performance, and communicate with care team, members, and family members. Provides feedback to the product development team, and, over time, becomes part of a super-user group to assist in onboarding and supporting others Work Experience: 1 year in similar role We take into account an individual's qualifications, skillset, and experience in determining final salary. This role is eligible for health insurance, life insurance, retirement### benefits, participation in the company's equity program, paid time off, including vacation and sick leave. The actual offer will be at the company's sole discretion and determined by relevant business considerations, including the final candidates' qualifications, years of experience, skillset, and geographic location. The expected salary range for this position is: $21.73 - $26.56 Hourly Thrive2Liv Powered by Philips values diversity as a core tenet of the work we do and the populations we serve.We are an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic. Originally posted on Himalayas