Outreach Specialist

Intuit, Inc.; Massillon (OH); Remote; USD 34,000 - 41,000; Full time

Job summary

off the street outreach ohio is seeking a dedicated Outreach Specialist to help connect individuals with community resources and support services. The role involves remote work, building relationships, and coordinating referrals to ensure timely documentation and program alignment.

Responsibilities include conducting outreach, engaging with clients respectfully, assessing needs, and maintaining accurate records.

Qualifications

• Demonstrated experience in outreach, customer/client-facing roles, community engagement, or related support work.
• Strong interpersonal skills with the ability to communicate clearly and professionally with diverse individuals.
• Ability to work independently and remain organized while completing outreach tasks and documentation remotely.
• Reliability and strong judgment, with a commitment to confidentiality and ethical conduct.
• Willingness to support community-centered work that may require flexibility in scheduling.

Responsibilities

• Conduct community outreach to build trust, identify needs, and connect individuals to relevant programs and resources
• Engage with clients in a respectful, nonjudgmental manner while promoting participant safety and dignity
• Assess basic service needs and make appropriate referrals to internal programs and community partners
• Maintain accurate records of outreach activity, referrals, and follow-up outcomes in accordance with program requirements
• Support outreach planning and team coordination to ensure coverage of assigned priorities and targets

Skills

Outreach experience

Interpersonal skills

Remote work capability

Documentation

Scheduling flexibility

Job description

off the street outreach ohio is seeking a dedicated Outreach Specialist to help connect individuals with community resources and support services.

Position Summary

The Outreach Specialist plays a key role in expanding community engagement and ensuring individuals can access the support they need. This position involves building relationships, conducting outreach in assigned areas, and coordinating appropriate referrals while maintaining accurate, timely documentation.

Working in a remote capacity, the Outreach Specialist partners with internal team members to support program goals, strengthen stakeholder connections, and provide a consistent, person-centered experience for those seeking services.

Key Responsibilities

• Conduct community outreach to build trust, identify needs, and connect individuals to relevant programs and resources

• Engage with clients in a respectful, nonjudgmental manner while promoting participant safety and dignity

• Assess basic service needs and make appropriate referrals to internal programs and community partners

• Maintain accurate records of outreach activity, referrals, and follow-up outcomes in accordance with program requirements

• Support outreach planning and team coordination to ensure coverage of assigned priorities and targets

Required Qualifications

• Demonstrated experience in outreach, customer/client-facing roles, community engagement, or related support work

• Strong interpersonal skills with the ability to communicate clearly and professionally with diverse individuals

• Ability to work independently and remain organized while completing outreach tasks and documentation remotely

• Reliability and strong judgment, with a commitment to confidentiality and ethical conduct

• Willingness to support community-centered work that may require flexibility in scheduling

Preferred Qualifications

• Experience working with individuals facing housing instability, behavioral health needs, or social service barriers

• Familiarity with community resources and referral processes, including knowledge of local service systems

• Experience documenting outreach and maintaining program records in a structured, detail-oriented way

• Ability to collaborate effectively across teams and coordinate with external partners

Compensation

Hourly rate: $27