Outreach Specialist

U.S.Vets; Kapolei (HI); On-site; USD 31,000 - 32,000; Full time

Job summary

U.S.VETS Barbers Point in Kapolei, HI is seeking an experienced Outreach Specialist to connect homeless and at-risk veterans with housing and support services, reporting to the Outreach Coordinator.

The role focuses on publicizing services, maintaining client databases, coordinating screenings and transportation, and collaborating with partner agencies to ensure timely paperwork and referrals, with a weekly outreach meeting and a commitment to veterans' independence.

Qualifications

• One year of experience in social services.
• Employment at U.S.VETS for at least three months may substitute for one year of experience.
• Strong oral, written, and communication skills.
• Strong organizational skills.
• Ability to work within a team.
• Computer literacy and proficiency in Microsoft Office.
• Valid driver’s license. Must meet company insurance requirements and complete a provided driver training course

Responsibilities

• Publicizes services for homeless veterans by visiting local facilities such as shelters, treatment programs, transitional housing, sober living programs, soup kitchens and other locations where people experiencing homelessness may congregate
• Maintains an database of client information and referrals to the programs to track veterans referred the program and for screening appointments
• Schedules screenings and transportation to the local U.S.VETS site as required on behalf of veterans leaving treatment or other facilities that contact U.S.VETS with potential client referrals
• Assists with client transportation for program events
• Collaborates and coordinates with external service provider staff to ensure all required paperwork for each client file is collected in a timely manner
• Produces a weekly report of veterans encountered by the outreach team
• Assists with communication of upcoming projects and special events sponsored by the outreach team
• Attends the weekly outreach meeting of all U.S.VETS’ site outreach staff
• Performs other duties as assigned

Skills

Communication skills

Teamwork

Organizational skills

Education

High School diploma

Bachelor’s degree in social services or related field

Tools

Microsoft Office

Job description

Job Details: Level: Experienced, Job Location: USVETS Barbers Point - Kapolei, HI 96707, Position Type: Full Time, Education Level: High School, Salary Range: $22.47 - $22.56 Hourly, Job Shift: Day, Job Category: Admin - Clerical, Outreach Specialist

FLSA Classification: Non-Exempt

The Outreach Specialist reports directly to the Outreach Coordinator at the site and provides outreach services to assist veterans experiencing homelessness and at-risk veterans by connecting them to housing and comprehensive support services that will lead to them reaching their highest level of independence.

Responsibilities

• Publicizes services for homeless veterans by visiting local facilities such as shelters, treatment programs, transitional housing, sober living programs, soup kitchens and other locations where people experiencing homelessness may congregate
• Maintains an database of client information and referrals to the programs to track veterans referred the program and for screening appointments
• Schedules screenings and transportation to the local U.S.VETS site as required on behalf of veterans leaving treatment or other facilities that contact U.S.VETS with potential client referrals
• Assists with client transportation for program events
• Collaborates and coordinates with external service provider staff to ensure all required paperwork for each client file is collected in a timely manner
• Produces a weekly report of veterans encountered by the outreach team
• Assists with communication of upcoming projects and special events sponsored by the outreach team
• Attends the weekly outreach meeting of all U.S.VETS’ site outreach staff
• Performs other duties as assigned

Qualifications: Requirements

• One year of experience in social services
• Employment at U.S.VETS for at least three months may substitute for one year of experience
• Strong oral, written, and communication skills
• Strong organizational skills
• Ability to work within a team
• Computer literacy and proficiency in Microsoft Office
• Valid driver’s license. Must meet company insurance requirements and complete a provided driver training course

Preferences

• Bachelor’s degree in social services or related field
• Experience working with people experiencing homelessness and/or the veteran population