Outreach Specialist

Walker-Miller Energy Services; Atlantic City (NJ); On-site; USD 29,246 - 33,255; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Tuition reimbursement

Retirement plan

Job summary

Walker-Miller Energy Services is hiring an Outreach Specialist in Atlantic City, NJ, responsible for enhancing customer awareness of energy programs. This role involves fostering community partnerships and managing outreach events to promote energy savings initiatives.

The ideal candidate will have strong customer service skills, one year of experience with community organizations, and proficiency in Microsoft Office. Benefits include competitive pay ranging from $21.23 to $24.14 per hour, health insurance, and retirement plans.

Qualifications

• Minimum one year of experience with community organizations.
• Experience in event planning with tracking and reporting skills.
• Must be detail-oriented, organized, and a self-starter.

Responsibilities

• Develop relationships with community organizations.
• Manage outreach events and track results using Salesforce.
• Prepare reports for management.

Skills

Customer service skills

Public speaking

Event planning

Communication skills

Data entry skills

Education

High School Diploma or equivalent

Associate or bachelor's degree in marketing

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Company Overview

Walker-Miller Energy Services is a 26‑year‑old Detroit‑based, core‑values driven company committed to changing lives through energy efficiency. We create and manage customized energy waste reduction programs that help electric and gas utilities meet mandated energy savings goals.

Our experience‑driven philosophy of energy efficiency as economic development helps families and businesses save energy and money. Through innovative, inclusive initiatives, we help build communities by creating local jobs, producing equitable energy savings for all rate payers, and spurring the growth of diverse local businesses.

Our operating philosophy is reflected in our core values, which we refer to as BEHIVE.

• B – Boldly Go
• E – Embrace Equity
• H – Humble Confidence
• I – Inclusive Stewardship
• V – Value Reputation
• E – Extraordinary Experience

Job Description

The Outreach Specialist is primarily responsible for deepening customer awareness of and participation in the program suite, including identifying and developing relationships with community‑based partner organizations, groups, networks, and directly organizing and attending meetings and events. This role will also prepare and present presentations to inform the community of the various energy waste reduction programs the utility offers.

Essential Duties And Responsibilities

• Embrace and operate within Walker‑Miller’s core values.
• Collaborate with local partner organizations to share program updates and cross‑promote resources.
• Research community events throughout the partner service territory, work with event coordinators to secure the events, and manage standard events (logistics, EAFs/Registrations, relationships).
• Create and staff direct‑to‑customers outreach opportunities, including meetings of varied size and scope, presentations and events.
• Assist program management and the Marketing/Creative team in developing communication materials for assigned programs (case studies, invitations, program descriptions, presentations).
• Assist the Marketing team as directed with participation in larger trade show and seminar events.
• Manage event coordination from initiation to follow‑up, including tracking promotion, RSVP, securing venues, coordinating room preparation, and food service.
• Track results of outreach efforts in Salesforce and report these to management.
• Create and modify documents using Microsoft Word, Excel, and PowerPoint for uploading to SharePoint.
• Share best practices and continuously help improve opportunities and ways to engage and educate customers.
• Aid with marketing strategy and targeted regions for appointment level obtainment.
• Prepare monthly and quarterly reports for Outreach Manager/Outreach Team Lead.

Basic Qualifications

• High School Diploma or equivalent required.
• Minimum one year of experience identifying and developing relationships with community organizations (Faith‑Based, Non‑Profits, Schools).
• Minimum one year of experience with event planning from initiation through post‑event follow‑up, including tracking and reporting outreach efforts.
• Proficiency in Microsoft Word, Excel, and PowerPoint for uploading to SharePoint.
• Strong customer service skills and proficiency in public speaking.
• Effective written and verbal communication skills.
• Must be able to work some weekends and handle a wide variety of work in a fast‑paced environment.
• Must be detail‑oriented, organized, a self‑starter capable of working efficiently with little to no guidance and prioritizing workload.
• Strong data entry skills when entering information in tracking systems and databases.
• Reliable transportation.

Desired Characteristics

• Associate or bachelor’s degree in marketing or equivalent study preferred.
• Experience with booth design and setup.

Licenses & Certifications

• Valid driver’s license with acceptable driving record.

Travel Requirements

• Over 50% local travel required.

Physical Demands and Work Environment

• Required to sit and stand for extended periods of time.
• Ability to lift up to 30 pounds.
• Noise level is typically moderate.

Note: Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position.

The above information describes the general duties and requirements necessary to perform the principle functions of the position. This shall not be construed as a detailed description of all the duties and requirements that may be necessary in this position.

Walker‑Miller Energy Services is an Equal Opportunity Employer.

Pay Transparency

Compensation Range: $21.23 – $24.14 per hour. Walker‑Miller Energy Services offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement. A team member may be eligible for additional pay, premiums, or bonus potential.

At Walker‑Miller Energy Services, we Embrace Equity by encouraging qualified candidates from all backgrounds and identities to apply for open positions! We have several optional questions about candidates’ demographics, but they do not impact hiring decisions. In fact, all candidate demographic data is anonymized for compliance purposes and to reduce unconscious bias in the hiring process, so none of the information collected here will be attached to your individual application. We ask for this information because Walker‑Miller is committed to inclusive recruitment practices, so we hold ourselves to a high standard in developing a candidate pool that is diverse in background, experience, and perspective.

Walker‑Miller Energy Services participates in E‑Verify. Which confirms employment authorization of all newly hired employees and most existing employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. For new hires, the E‑Verify process is completed in conjunction with the Form I‑9 Employment Eligibility Verification on or before the first day of work. E‑Verify is not used as a tool to pre‑screen candidates. For up‑to‑date information on E‑Verify, go to www.uscis.gov and click on 'E‑Verify' located near the bottom of the page.

E‑Verify Notice

E‑Verify Notice (Spanish)

Right to Work Notice

Right to Work Notice (Spanish)