Outreach Specialist

Walker-Miller Energy Services; Glassboro (NJ); On-site; USD 29,000 - 33,000; Full time

Job summary

Walker-Miller Energy Services seeks an Outreach Specialist to deepen community awareness and participation in its energy efficiency programs. You will identify and develop relationships with community partners, organize meetings and events, and present program information to diverse audiences.

The role involves collaborating with partner organizations, preparing outreach materials, supporting marketing, and managing events from start to finish while tracking results in Salesforce.

Qualifications

• High School Diploma or equivalent required.
• Minimum one year of experience identifying and developing relationships with community organizations; Faith-Based, Non-Profits, Schools.
• Minimum one year of experience with event planning from initiation through post-event follow up, including tracking and reporting outreach efforts.
• Proficient in Microsoft Word, Excel, and PowerPoint for uploading to SharePoint.
• Strong customer service & proficient in public speaking.
• Effective written and verbal communication skills.
• Must be able to work some weekends and handle a wide variety of work in a fast-paced environment.
• Must be detail-oriented, organized, a self-starter with the ability to prioritize workload.
• Strong data entry skills when entering information in tracking systems and databases.
• Reliable transportation.

Responsibilities

• Embrace Walker-Miller’s core values and promote them in all outreach.
• Collaborate with local partners to share program updates and resources.
• Identify community events and secure staff for outreach across the service territory.
• Create and staff direct-to-customers outreach opportunities including meetings and events.
• Develop communication materials for programs such as case studies, invitations, and presentations.
• Assist Marketing with participation in trade shows and seminars.
• Coordinate events from initiation to follow-up, including logistics and venue management.
• Track outreach results in Salesforce and report to management.
• Prepare documents using Word, Excel, and PowerPoint for SharePoint uploads.
• Share best practices and improve opportunities to engage customers.
• Assist with marketing strategy for targeted regions and appointment attainment.
• Prepare monthly and quarterly Outreach reports.

Skills

Public speaking

Customer service

Communication

Event planning

Relationship building

Time management

Data entry

Education

High School Diploma or equivalent

Associate or bachelor’s degree in marketing or equivalent

Valid driver’s license

Tools

Microsoft Word

Excel

PowerPoint

SharePoint

Salesforce

Job description

Company Overview

Founded in 2000, Walker-Miller Energy Services is a Detroit-based, core-values driven company committed to changing lives through energy efficiency. We create and manage customized energy waste reduction programs that help electric and gas utilities meet mandated energy savings goals.

Our experience driven philosophy of energy efficiency as economic development helps families and businesses save energy and save money. Through innovative, inclusive initiatives, we help build communities by creating local jobs, producing equitable energy savings for all rate payers, and spurring the growth of diverse local businesses.

Our operating philosophy is reflected in our core values. We refer to them as BEHIVE.

B - Boldly Go

E – Embrace Equity

H - Humble Confidence

I - Inclusive Stewardship

V - Value Reputation

E - Extraordinary Experience

Job Description

The Outreach Specialist is primarily responsible for deepening customer awareness of and participation in the program suite including identifying and developing relationships with community-based partner organizations, groups, networks and directly organizing and attending meetings and events. This role will also be responsible for preparing and presenting presentations informing the community of the various energy waste reduction programs that the utility offers.

Essential Duties And Responsibilities

• Embrace and operate within Walker-Miller’s core values.
• Collaborating with local partner organizations to share program updates and cross-promote resources.
• Research community events throughout the partner service territory, work with event coordinators to secure the event, standard events (logistics, EAFs/Registrations, relationships) and staff events throughout the partner service territory, while developing relationships with community-based partner organizations, groups, and networks across program territory.
• Create and staff direct-to-customers outreach opportunities including meetings of varied size and scope, including presentations and events.
• Assist program management and Marketing/Creative team in development of communication materials for assigned programs. These may include case studies, invitations, program descriptions and presentations.
• Assist Marketing team as directed with participation in larger trade show and seminar events.
• Manage event coordination from initiation to follow-up including tracking promotion, RSVP's, securing venues, coordinating room preparation, and food service.
• Track results of outreach efforts in Salesforce and report these to management.
• Create and modify documents using Microsoft Word, Excel, and PowerPoint for uploading to SharePoint.
• Share best practices and continuously help to improve opportunities and ways to engage and educate customers.
• Aid with marketing strategy and targeted regions for appointment level obtainment.
• Prepare monthly and quarterly reports for Outreach Manager/Outreach Team Lead.

Basic Qualifications

• High School Diploma or equivalent required.
• Minimum one year of experience identifying and developing relationships, as well as collaborating with community organizations; Faith-Based, Non-Profits, Schools.
• Minimum one year of experience with event planning from initiation through post-event follow up, including tracking and reporting outreach efforts.
• Proficient in Microsoft Word, Excel, and PowerPoint for uploading to SharePoint.
• Strong customer service & proficient in public speaking.
• Effective written and verbal communication skills.
• Must be able to work some weekends & must be able to handle a wide variety of work in a fast-paced environment.
• Must be detail-oriented, organized, a self-starter that can work efficiently with little to no guidance with the ability to prioritize workload.
• Strong data entry skills when entering information in tracking systems and databases.
• Reliable transportation.

Desired Characteristics

• Associate or bachelor’s degree in marketing or equivalent study preferred
• Experience with booth design and setup

Licenses & Certifications

• Valid driver’s license with acceptable driving record

Travel Requirements

• Over 50% local travel required

Physical Demands and Work Environment

• Required to sit and stand for extended periods of time
• Ability to lift up to 30 pounds
• Noise level is typically moderate

Note: Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position.

The above information describes the general duties and requirements necessary to perform the principle functions of the position. This shall not be construed as a detailed description of all the duties and requirements that may be necessary in this position.

Equal Opportunity Employer

Walker-Miller Energy Services is an Equal Opportunity Employer.

Pay Transparency

This compensation range is provided as a reasonable estimate of the current starting salary range for this role. If this opportunity includes multiple job levels, the salary information represents the job level minimum and the job level maximum. There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

A team member may be eligible for additional pay, premiums, or bonus potential. Walker-Miller Energy Services offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.

Compensation Range: $21.23 - $24.14 per hour

At Walker-Miller Energy Services, we Embrace Equity by encouraging qualified candidates from all backgrounds and identities to apply for open positions! We have several optional questions about candidates’ demographics, but they do not impact hiring decisions. In fact, all candidate demographic data is anonymized for compliance purposes and to reduce unconscious bias in the hiring process, so none of the information collected here will be attached to your individual application. We ask for this information because Walker-Miller is committed to inclusive recruitment practices, so we hold ourselves to a high standard in developing a candidate pool that is diverse in background, experience, and perspective.

Walker-Miller Energy Services participates in E-Verify. Which confirms employment authorization of all newly hired employees and most existing employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. For new hires, the E-Verify process is completed in conjunction with the Form I-9 Employment Eligibility Verification on or before the first day of work. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to www.uscis.gov and click on 'E-Verify' located near the bottom of the page.

E-Verify Notice

E-Verify Notice

E-Verify Notice (Spanish)

E-Verify Notice (Spanish)

Right to Work Notice

Right to Work Notice

Right to Work Notice (Spanish)

Right to Work Notice (Spanish)