Outreach & Referrals Coordinator — Behavioral Health

Boca Recovery Center; Huntington (IN); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Health Insurance

Retirement Plans

Disability Coverage

Paid Time Off

Continuing Education Opportunities

Job summary

Boca Recovery Center in Huntington, Indiana, seeks an Outreach Representative who plays a critical role in bridging various departments to ensure effective referral management. This involves supporting client outcomes, coordinating referrals, and maintaining partnerships. The ideal candidate has a background in business development within behavioral healthcare.

Responsibilities include managing inbound and outbound referrals, generating reports, and overseeing case transitions. Benefits encompass health insurance, retirement plans, and paid time off, promoting staff wellness and development.

Qualifications

• Background in business development, outreach, admissions, or referral management in behavioral healthcare.
• Strong understanding of addiction treatment and the full continuum of care.
• Experience with Salesforce or similar CRMs.

Responsibilities

• Oversee handling of inbound referrals and ensure compliance with intake protocols.
• Collaborate with Outreach Directors to manage outbound referrals.
• Generate reports in Salesforce on referral activity.

Skills

Communication and interpersonal skills

Organizational skills

Proficient in Microsoft Office

Knowledge of addiction treatment protocols

Education

High School Diploma or GED

Associate's Degree

Tools

Salesforce

EMR systems

Job description

Boca Recovery Center in Huntington, Indiana, seeks an Outreach Representative who plays a critical role in bridging various departments to ensure effective referral management. This involves supporting client outcomes, coordinating referrals, and maintaining partnerships. The ideal candidate has a background in business development within behavioral healthcare.

Responsibilities include managing inbound and outbound referrals, generating reports, and overseeing case transitions. Benefits encompass health insurance, retirement plans, and paid time off, promoting staff wellness and development.