Outreach Pastor

Crossroads Church; Mansfield (OH); On-site; USD 90,000 - 130,000; Full time

Job summary

Crossroads Church is seeking an Outreach Pastor to provide pastoral leadership and strategic oversight for Local Outreach, Global Missions, and the City Center. You will mobilize the congregation to serve, develop partnerships, and extend the church's Gospel-centered influence beyond its walls.

You will lead staff, develop volunteers, and create measurable ministry outcomes while cultivating community partnerships and practical service opportunities.

Qualifications

• Bachelor’s degree or higher preferred.
• Minimum of 5 years of ministry leadership experience preferred.
• Demonstrates a mature and growing relationship with Jesus Christ.
• Strong organizational, communication, and leadership skills.

Responsibilities

• Develop and lead a comprehensive outreach strategy aligned with the mission, vision, and values of Crossroads Church.
• Oversee Local Outreach, Global Missions, and the City Center to ensure cohesive ministry alignment.
• Lead staff and develop volunteers, cultivate partnerships, and oversee outreach initiatives.
• Ensure outreach programs maintain a Gospel-centered focus and measurable impact.
• Communicate outreach opportunities and stories to staff, volunteers, and the congregation.

Skills

Pastoral leadership

Outreach strategy

Partnership development

Volunteer development

Staff leadership

Budget management

Communication skills

Relationship building

Education

Bachelor’s degree preferred; seminary or ministry training strongly preferred

Job description

The Outreach Pastor provides pastoral leadership and strategic oversight for Crossroads Church’s outward-facing mission to Engage Community locally, nationally, and globally. This role oversees three primary areas of ministry: Local Outreach, Global Missions, and the City Center .

The Outreach Pastor is responsible for developing and executing a unified outreach strategy that mobilizes the congregation to serve others, share the Gospel, meet tangible needs, develop strategic ministry partnerships, and extend the influence of Crossroads Church beyond its walls.

This position will lead staff, develop volunteers, cultivate community and ministry partnerships, oversee outreach initiatives, and ensure that Crossroads Church is actively demonstrating the love of Christ in practical and transformational ways.

Responsibilities

Outreach Vision & Leadership

• Develop and lead a comprehensive outreach strategy aligned with the mission, vision, and values of Crossroads Church
• Champion the church’s call to Engage Community across all campuses and ministries
• Create pathways for people to move from attending church to actively serving and engaging others
• Identify community needs, ministry opportunities, and strategic partnerships that align with Crossroads’ mission
• Collaborate with executive and ministry leadership to integrate outreach into the broader ministry strategy
• Regularly communicate the vision and impact of outreach to staff, volunteers, and the congregation
• Establish measurable goals and ministry performance indicators for outreach initiatives

Local Outreach Leadership

Provide leadership and oversight for Crossroads Church’s ministry throughout the local community.

• Develop relationships with local schools, nonprofits, churches, government agencies, businesses, and community organizations
• Identify opportunities for Crossroads to serve and bless the surrounding community
• Create sustainable outreach initiatives addressing spiritual, physical, emotional, and practical needs
• Develop church-wide outreach opportunities that engage individuals, families, small groups, and ministry teams
• Coordinate major community service initiatives and outreach events
• Develop volunteer teams and leaders for ongoing local outreach
• Evaluate the effectiveness and long-term impact of local outreach partnerships
• Ensure outreach efforts maintain a strong Gospel-centered focus
• Look for opportunities to transition people from one-time service experiences into long-term ministry involvement

Local Outreach Outcomes

• Increased participation in local outreach
• Strong, strategic community partnerships
• Increased number of volunteers serving outside the church
• Measurable community impact
• Increased opportunities for Gospel conversations and spiritual engagement

Global Missions Leadership

Provide pastoral and strategic oversight for Crossroads Church’s global missions efforts.

• Develop and maintain a comprehensive global missions strategy
• Cultivate relationships with missionaries, mission organizations, churches, and strategic ministry partners
• Evaluate current missions partnerships and identify new opportunities
• Provide pastoral care and communication with missionaries and mission partners
• Oversee missions trips, including strategy, recruitment, preparation, training, and follow-up
• Develop pathways for members to discover and pursue their personal calling to missions
• Encourage financial, prayer, relational, and practical support for missionaries
• Ensure mission investments are aligned with Crossroads’ mission and strategic priorities
• Communicate global missions stories and opportunities throughout the church
• Develop processes for evaluating the effectiveness, stewardship, and long-term sustainability of missions partnerships

Global Missions Outcomes

• Increased congregational involvement in missions
• Stronger and more strategic missionary partnerships
• Increased participation in missions trips and long-term missions opportunities
• Greater awareness of global ministry needs
• Clear measurement of missions investment and impact

City Center Leadership

Provide overall pastoral and strategic leadership for the Crossroads City Center, ensuring it functions as a significant expression of Crossroads Church’s mission to serve and reach the community.

• Develop the vision and ministry strategy for the City Center
• Ensure City Center programs and partnerships align with the mission and values of Crossroads Church
• Develop relationships with community leaders, nonprofits, schools, businesses, and other organizations
• Identify opportunities for the City Center to address significant community needs
• Recruit, develop, and lead City Center staff and volunteer teams
• Oversee ministry programming, events, partnerships, and community initiatives
• Develop strategies for connecting City Center participants with the broader ministry of Crossroads Church
• Establish appropriate policies, procedures, safety practices, and accountability systems
• Monitor the effectiveness and sustainability of City Center programs
• Develop an annual ministry plan and budget for the City Center
• Communicate City Center stories, opportunities, needs, and impact to church leadership and the congregation

City Center Outcomes

• Increased community utilization and engagement
• Strong strategic partnerships
• Increased volunteer involvement
• Measurable community impact
• Clear pathways from community engagement to spiritual connection
• Financially and operationally sustainable ministry practices

Leadership & Staff Development

• Recruit, equip, coach, and develop outreach staff and key volunteer leaders
• Establish clear expectations, goals, and performance measures
• Create a culture of excellence, collaboration, prayer, and servant leadership
• Develop leadership pipelines for volunteers and ministry leaders
• Conduct regular one-on-one meetings and ministry team evaluations
• Delegate effectively while maintaining appropriate accountability
• Work collaboratively with campus pastors and ministry leaders to coordinate outreach opportunities
• Develop a comprehensive volunteer pipeline for outreach and missions
• Create simple and accessible entry points for people to begin serving
• Train volunteers to represent Crossroads Church with excellence and Christlike character
• Develop volunteer leaders capable of leading teams and initiatives independently
• Celebrate and communicate volunteer impact
• Develop and manage annual budgets for Local Outreach, Global Missions, and the City Center
• Ensure responsible stewardship of church resources
• Monitor ministry spending and provide regular financial reporting
• Evaluate the return and impact of ministry investments
• Establish appropriate policies and accountability systems
• Ensure compliance with Crossroads Church policies and applicable regulations
• Participate in annual ministry planning and budget processes

Qualifications

Spiritual

• Demonstrates a mature and growing relationship with Jesus Christ
• Evidence of a strong calling to pastoral ministry and outreach
• Demonstrates a passion for reaching people who are far from Christ
• Exhibits strong character, integrity, humility, and servant leadership
• Demonstrates alignment with the theology, mission, and values of Crossroads Church
• Has a heart for both local community transformation and global missions

Professional

• Bachelor’s degree preferred; seminary or ministry training strongly preferred
• Minimum of 5 years of ministry leadership experience preferred
• Demonstrated experience leading teams, volunteers, and ministry initiatives
• Experience developing community partnerships and outreach strategies
• Experience with missions and/or international ministry
• Strong organizational, communication, and leadership skills
• Demonstrated ability to manage budgets and multiple ministry initiatives
• Ability to build relationships with a wide variety of people and organizations

Key Performance Indicators

The effectiveness of the Outreach Pastor will be evaluated through measurable outcomes including:

• Number of active community partnerships
• Number of volunteers serving locally
• Number of local outreach opportunities
• Participation in outreach initiatives
• Community engagement and impact measures

Global Missions

• Number of active missions partnerships
• Missions trip participation
• Financial investment in missions
• Missionary engagement and support
• Long-term partnership outcomes

City Center

• Community participation
• Number and quality of strategic partnerships
• Program participation and utilization
• Community impact

Church-Wide Engagement

• Number of Crossroads attendees actively serving outside the church
• Number of people entering an outreach/serving pathway
• Number of people moving from one-time service to ongoing engagement
• Stories of changed lives and Gospel impact

Success in the First 12 Months

Within the first year, the Outreach Pastor should:

• Develop a unified Crossroads Outreach Strategy encompassing Local Outreach, Global Missions, and the City Center
• Evaluate existing outreach and missions programs and partnerships
• Establish clear goals and measurable ministry indicators
• Develop a community partnership strategy
• Establish a clear missions partnership framework
• Strengthen communication surrounding outreach opportunities and stories
• Establish a strategic ministry plan and budget for the City Center
• Develop a leadership pipeline for outreach volunteers and ministry leaders
• Demonstrate measurable growth in Crossroads’ engagement with the local community and global missions