Outreach Liaison

EvergreenHealth

Kirkland (WA)

On-site

USD 39,000 - 63,000

Full time

5 hours ago

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Benefits offered by this job

Medical, vision and dental insurance

Health Savings Account

Flexible Spending Account

Life and disability insurance

Retirement plans (457(b) and 401(a)

Tuition assistance

Paid Time Off

Sick leave

Paid holidays

Free parking

Commuter benefits

Job summary

EvergreenHealth in Kirkland, WA seeks an Outreach Coordinator to help patients navigate the healthcare system, provide information on resources, and assist with applications for health insurance and services. The role largely focuses on patients admitted, in the Emergency Department, or in clinics across the surrounding area.

As a liaison between providers and patients, you may perform case management and drive outreach activities within the community, partnering with the CHAT team to improve

Qualifications

Bachelor’s Degree required.
Fluent in Spanish and able to communicate verbally and in writing.
1-2 years of experience in a healthcare agency or hospital preferred.

Responsibilities

Screens and responds to requests with information about resources and referrals.
Conducts initial assessments and develops service/referral plans.
Collaborates with care team and links patients to care.
Identifies and conducts outreach activities within the community.
Performs other duties as assigned.

Skills

Spanish language

Education

Bachelor’s Degree

Bachelor's Degree in Social Work (DESIRED)

Job description

Description

Wage Range: $28.44 - $45.51 per hour

Posted wage ranges represent the entire range from minimum to maximum. For jobs with more than one level, the posted range reflects the minimum of the lowest level and the maximum of the highest level. Some positions also offer additional premiums based on shift, certifications or degrees. Job offers are determined based on a candidate's years of relevant experience, level of education and internal equity.

EvergreenHealth is seeking an Outreach Coordinator to join our Community Healthcare Access Team (CHAT). Click here to learn more about CHAT.

Job Summary

Serves as a patient advocate to help patients and family members navigate the complex healthcare system. Provides information about community resources, makes referrals, and assists with accessing services. Assists patients with completing applications for health insurance, transportation, disability, and various other basic needs. Functions as a liaison between healthcare providers and patients. May provide case management for specific patients. While the office is based out of the EvergreenHealth Kirkland hospital, much of the work will involve patients currently admitted, patients in the Emergency Department, walk in appointments, patients from primary/specialty are clinics, and residents in our surrounding area. Responsible for conducting outreach activities to assist residents in the community served by EvergreenHealth gain access to healthcare and health related services.

Primary Duties

Screens and responds to incoming requests: Provides information about community resources, referrals, and assistance with accessing services; Screens requests for service; assesses to make initial determination of appropriate type and level of service needed; Collaborates with the care team.
Conducts initial assessments with clients and develops a plan for service or referral.
Collaborates with various team members
Provides office-based case management per guidelines for programs. Refers and links patients to primary care and/or specialty care as appropriate.
In collaboration with department management, identifies and conducts outreach activities within the community.
Performs other duties as assigned.

License, Certification, Education or Experience

REQUIRED for the position:

Bachelor’s Degree
Age-specific or behavior-specific knowledge and experience in working with specific patient populations (i.e., children, elderly, those with emotional / behavioral dysfunction) relevant to area of assignment.
Verbal and written language skills to effectively communicate, ensure, and provide for patient needs, and to provide a legal record of this care.
Accountability for professional practice, commitment to patient care, and commitment to uphold the Patient Bill of Rights.

DESIRED for the position:

Bachelor's Degree in Social Work or other related field
Background in social work or psychology
1-2 years of experience in a healthcare agency or hospital
Fluent in Spanish
Excellent written language skills in Spanish

Benefit Information

Choices that care for you and your family

At EvergreenHealth, we appreciate our employees’ commitment and contribution to our success. We are proud to offer a suite of quality benefits and resources that are comprehensive, flexible, and competitive to help our staff and their loved ones maintain and improve health and financial well-being.