Outreach, Education

Northeastern University; Boston (MA); Presencial; USD 76.000 - 108.000; Jornada completa

Descripción de la vacante

Northeastern University is seeking an Outreach, Education & Policy Manager within ResearchEnterprise Services to develop and deploy training for research administrators, staff, and faculty across the campus network.

The role partners with research compliance and college leadership to design policies, deliver online instructional content, and continuously improve training programs and communications.

Formación

• Bachelor's degree in business, research administration, education, communication, project management, instructional design, finance, science, or a related field.
• At least 5-7 years of relevant experience.
• 4-6 years of experience in grants administration.
• 1-2 years of training and development experience, which may be concurrent with grants administration experience.
• Knowledge of grants administration, communications, and instructional design.
• Effective communication, particularly listening, organization, adaptability, and time management skills.

Responsabilidades

• Train faculty and staff in research administration and compliance topics.
• Develop and update policies, communications, and training materials.
• Create engaging online instructional content and videos.
• Collaborate with NU-RES stakeholders and leadership to deploy training programs.
• Measure training effectiveness and report metrics to leadership.
• Manage and lead monthly continuous learning sessions and seminars.
• Oversee document management and SharePoint content.

Conocimientos

Communication

Grants administration

Training & development

Project management

Instructional design

Educación

Bachelor's degree in business, research administration, education, communication, project management, instructional design, finance, science, or a related field

Master's degree in business, research administration, education, communication, project management, instructional design, finance, science, or a related field

Herramientas

Learning Management Systems

Systems integration

Video design/development

Descripción del empleo

Outreach, Education & Policy Manager

About the Opportunity

Job Summary

The Outreach, Education & Policy Manager, part of ResearchEnterprise Services (NU-RES), Research Compliance Team, facilitatesthe development and deployment of professional and mandatedresearch-related training for research administrators, researchstaff, and faculty across the Northeastern campus network. Inaddition, this role is responsible for creating and curatingcommunications and facilitating the successful deployment ofresearch-related policies, including updating procedure documentsand communications. The Manager works collaboratively with researchcompliance, college leadership, and NU-RES staff to promote theeffective use of research project management tools and systems, aswell as alignment between these systems, practices, andinstitutional policy. The Manager is responsible for building acomprehensive plan to design, develop, document, and delivertraining related to research administration and the continuousimprovement of department initiatives. In addition, the Managerworks with identified stakeholders to develop and deploy engagingonline instructional content for a variety of researchadministration, finance, and compliance topics.

Key Responsibilities & Accountabilities

Training (40%)

• Assess and identify training needs for faculty and staff inresearch administration
• Partner with internal stakeholders and subject matter expertsregarding training needs and instructional design
• Facilitate learning through a variety of delivery methods,including classroom instruction and virtual training
• Use software to create online videos and modules in partnershipwith subject matter experts using University-approved systems
• Partner with key stakeholders to update online trainingmaterials and tools to ensure they are current and correct
• Provide relevant training metrics and data to leadership toensure that research trainings are completed
• Gather feedback on all training delivered and measureeffectiveness and satisfaction, as well as recommend mitigationsand enhancements to services
• Design and apply assessment tools to measure effectiveness andsummarize evaluation reports to determine the impact of thetraining

Policy (20%)

• Work with research compliance leadership to ensure thatpolicies are up to date and revised on a routine cadence or asotherwise needed
• Develop and ensure the execution of critical communications forpolicy rollouts
• Ensure that all stakeholders are aware of policy changes andthat key documents are updated and revised to support successfulpolicy rollouts

Communication (20%)

• Work with the research compliance team to develop effective andengaging content for the website and newsletters
• Offer input and guidance on ways to improve communication withkey stakeholder groups across the NU-RES enterprise and buildrapport with other stakeholder teams to facilitate well-thought-outcommunication

Research Administration Training Program (15%)

• Build and deploy a comprehensive training plan covering theresearch administration lifecycle for research administrationprofessionals and related staff across the University, includinggathering and executing feedback and continuous improvement
• Map out training plans and design and develop an in-housetraining program, including a tiered certificate program
• Monitor and analyze developments and major issues within theresearch administration field to share with faculty and staff, asappropriate, through newsletters
• Manage and lead monthly continuous learning sessions, includingLearn More and Brown Bags, including identifying and managing theneed for ongoing education and inviting relevant guestspeakers
• Work with Research Compliance leadership to manage theResponsible Conduct of Research series to deliver effective andengaging content geared toward postdoctoral scholars and juniorfaculty

Special Projects (5%)

• Perform other duties as assigned or special projects to meetthe goals of the department and the institution
• Work with the Research Compliance team to oversee documentmanagement, including organizing and curating SharePointdocumentation and managing access

Minimum Qualifications

Required

• Bachelor's degree in business, research administration,education, communication, project management, instructional design,finance, science, or a related field
• At least 5-7 years of relevant experience
• 4-6 years of experience in grants administration
• 1-2 years of training and development experience, which may beconcurrent with grants administration experience
• Knowledge of grants administration, communications, andinstructional design
• Effective communication, particularly listening, organization,adaptability, and time management skills

Preferred

• Master's degree in business, research administration,education, communication, project management, instructional design,finance, science, or a related field
• Experience with learning management systems, systemsintegration or data management, and video design/development

Required Documents

• Resume

Position Type

Human Resources

Additional Information

Northeastern University considers factors such as candidate workexperience, education and skills when extending an offer.

Northeastern has a comprehensive benefits package for benefiteligible employees. This includes medical, vision, dental, paidtime off, tuition assistance, wellness & life, retirement- aswell as commuting & transportation. Visit https://hr.northeastern.edu/benefits/ for more information.

All qualified applicants are encouraged to apply and will receiveconsideration for employment without regard to race, religion,color, national origin, age, sex, sexual orientation, disabilitystatus, or any other characteristic protected by applicablelaw.

Compensation Grade/Pay Type:

110S

Expected Hiring Range:

$76,335.00 - $107,823.75

With the pay range(s) shown above, the starting salary will dependon several factors, which may include your education, experience,location, knowledge and expertise, and skills as well as a paycomparison to similarly-situated employees already in the role.Salary ranges are reviewed regularly and are subject tochange.