Outreach Coordinator

Agency DEPT OF DESIGN & CONSTRUCTION; New York (NY); On-site; USD 62,000 - 78,000; Full time

Job summary

NYC Department of Design and Construction is seeking an Outreach Coordinator to lead community outreach and coordinate with agencies, Boards, and consultants. The role involves field site visits, data review, and presenting infrastructure projects to diverse communities.

Requires a bachelor’s degree or equivalent experience, strong communication skills, and the ability to work across five boroughs in a fast-paced environment. Some evening scheduling may be required.

Qualifications

• Bachelor's degree required or equivalent experience in community work.
• Experience with diverse communities and public outreach.
• Strong written and verbal communication skills.
• Ability to travel across NYC and work in a fast-paced environment.

Responsibilities

• Build and coordinate agency and stakeholder networks across five boroughs.
• Provide outreach oversight to ensure policy procedures meet high-quality standards.
• Review data requests from internal and external stakeholders.
• Perform field visits to project sites to monitor performance.
• Prepare reports and carry out special assignments and tasks as needed.
• Represent OCON at Community Board meetings and other events, some evenings.

Skills

Driver's license

Travel flexibility

Community outreach

MS Word

PowerPoint

Public speaking

Education

Bachelor's degree

High school diploma with experience

Job description

Hours: Full Time- 35 Hours Work Location: 30-30 Thomson Avenue, LIC, NY 11101

The Office of Community Outreach & Notification (OCON) is responsible for coordinating outreach to 59 community boards, local elected officials, civic groups, merchant organizations, community institutions and the public. OCON provides communities with notification of the City's Street infrastructure and public building construction program. OCON is a participant in pre-construction meetings, providing input developed through fieldwork and makes recommendations to identify and lessen adverse community impacts. Working closely with the Deputy Director and Director of OCON, the selected candidate will be conducting site assessments of future projects in advance of construction phase; attending and participating in DDC meetings and project-specific community meetings; Monitor consultant outreach tasks. Additional duties may also include developing and presenting infrastructure projects to groups or at public assemblies. The NYC Department of Design and Construction, Communications & Policy Division seeks an Outreach Coordinator to serve as a critical member of the Office of Community Outreach and Notification (OCON) and Intergovernmental Affairs (IGA) teams. Reporting to the Deputy Director of OCON.

The Outreach coordinator’s responsibilities include, but are not limited to:

• Agency and stakeholder network building and coordination: regularly connect with agency partners, non-profit partners, and community stakeholders to problem solve, evaluate progress, develop, and implement solutions, hold collective accountability, and evaluate effectiveness.
• Provide outreach oversight, administration, and guidance to ensure policy and procedures result in high-quality services.
• Assist in the coordination and review of data requests for internal and external stakeholders and oversights.
• Perform field office and construction site visits in all five boroughs to ensure performance standards.
• Prepare reports and carry out special assignments, tasks, and projects as assigned.
• Track critical projects and perform onboarding of consultants; address external tasks related to community liaisons and community outreach as needed.
• Provide ongoing training/orientation and technical assistance to consultants as needed.
• Represent OCON by attending Community Board and progress meetings (occasional evenings may be required).
• Prepares written and verbal reports; maintain records and performs other administrative details i.e. review CCL advisories, reports, and presentations, etc.
• Other projects and tasks as needed to support the OCON unit and its programs, such as its Community Construction Liaisons (CCL) and Engagement Outreach Notification (EON) groups, by providing cross-functional administrative and operational support and procurement activity.

Please note: All candidates must be currently authorized to work full-time in the United States (U.S.). In compliance with Public Law 99-603, candidates are required to present original documents proving citizenship or the legal right to work in the U.S. DDC is unable to support or sponsor any visa application or visa extension, including but not limited to OPT/STEM visas, H-1B visas, F-1 practical training, permanent residence sponsorship, or any proposed change of visa type. DDC does not offer a training program as required by U.S. immigration law, and is not hiring temporary employees. Candidates must have proper work authorization when an employment offer is made.

Additionally, educational credentials must be from a U.S. Department of Education-recognized accredited institution. Credentials from foreign institutions require independent equivalency verification from an approved evaluation service. A list of providers (fees apply) is available at: https://www.nyc.gov/assets/dcas/downloads/pdf/employment/nyc-dcas-foreign-education-evaluation-guide.pdf.

COMMUNITY COORDINATOR - 56058

Minimum Qualifications

1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

Preferred Skills

A valid Motor Vehicle Driver's License is essential, as well as the ability to travel throughout the five boroughs of NYC. Familiarity with the City's Street infrastructure and public building systems. Experience working with diverse communities, cultures, and ethnicities. Ability to work in a fast-paced, high volume work environment. Computer skills with emphasis on Microsoft Word, publisher, PowerPoint, and photographic equipment for production of project-related videos. Strong written and verbal presentation skills are required.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.