Outreach Coordinator

Big Bend Community College; Moses Lake (WA); On-site; USD 52,000 - 70,000; Full time

Job summary

Big Bend Community College invites applications for an Outreach Coordinator in the Outreach Department. This full‑time, overtime‑eligible role supports the college’s service district by developing and implementing outreach activities with flexible scheduling for evenings and weekends.

The coordinator works closely with BBCC faculty, staff, students, parents, the public, and school district personnel to expand access to postsecondary opportunities and financial aid.

Qualifications

• Bachelor’s Degree from a nationally accredited institution.
• One year of experience working with first‑generation college students, diverse student populations, and/or underrepresented backgrounds.
• Experience using Microsoft Office including Excel, Word, PowerPoint, and Outlook.
• Valid Driver’s License and ability to travel throughout BBCC service district on a flexible schedule.

Responsibilities

• Identify departmental and program outreach needs in collaboration with campus departments and the Dean of Student Services.
• Develop, implement, and evaluate culturally responsive outreach for communities of color, students with disabilities, and low‑income communities.
• Provide information and individualized support related to college access, financial aid, and career exploration to participants and students.
• Conduct informational presentations and advising to help students and families understand educational opportunities at BBCC and other postsecondary institutions.
• Explain admission applications, FAFSA/WASFA completion, and new student orientation, guiding families through the process.
• Maintain participant records and manage intake forms, income verification, and needs assessments.
• Coordinate outreach events calendar, campus tours, promotional materials, and workshops, and support marketing efforts with the Public Information Office.
• Develop partnerships with schools and community organizations to engage potential participants and support dual enrollment programs.

Skills

One-year outreach experience

Public engagement

Travel-ready

Education

Bachelor’s Degree from an accredited institution

Tools

Microsoft Office Suite

Job description

Big Bend Community College, a rural college serving vibrant, culturally rich communities in the Columbia Basin of Central Washington, invites applications for an Outreach Coordinator in the college's Outreach Department. The position is a full-time, overtime eligible and is funded through a combination of grants and contracts.

The Outreach Coordinator works with other BBCC staff to lead the development and implementation of outreach activities across the entire BBCC service district. The successful candidate will be able to adapt to a rapidly changing environment and will be prepared to support their work by maintaining a flexible schedule to include the potential for evening and weekend events as well as travel throughout the service district.

The Outreach Coordinator has extensive involvement with BBCC faculty, staff, students, parents, the public, and school district personnel to support the operation of BBCC programs.

To work at the college, you will participate in a movement. We are taking action to intentionally and fearlessly create a college where all feel they belong, all people are represented and respected for their lived experiences, and each has received the recognition and support needed to thrive. Our students, the HEART of Big Bend Community College, and our employees, the SOUL, are the reason for deepening our commitment to this movement.

Big Bend Community College’s organizational strength is captured in our small yet mighty spirit…a small college taking on BIG things to enact BIG change to lift our students and employees. We are dedicated to extending postsecondary access to all our service district members and providing an environment for all to grow personally and professionally, steered by our mission and vision.

Vision

To become our communities' first choice to dream, learn, and succeed

Mission

• Serve as a Bridge
• Stand as a Leader
• Support for Success

Our guiding principles are a call to action, establishing a standard for how we interact with each other, present Big Bend Community College in the community, serve students, AND act upon areas of inequity.

Guiding Principles

• Honor our Role as a Hispanic-Serving Institution
• Advocate for Equity, Inclusion, & Diversity
• Embrace our Workplace Norms
• Innovate Proactively
• Model Integrity
• Educate All

If you share these values, we encourage you to join the movement happening at Big Bend Community College.

This position is open until filled. Priority consideration will be given to applicants whose complete application has been received by October 21, 2026. Big Bend Community College reserves the right to offer this position to a qualified candidate at any time, so a prompt response is encouraged.

ESSENTIAL JOB DUTIES

• In collaboration with other campus departments and the Dean of Student Services, identify departmental and program outreach needs.
• Develop, implement, and evaluate a culturally responsive student outreach program, with particular attention to communities of color, students with disabilities, and low-income communities.
• Serve participants and students from communities, high schools, and agencies within the college’s service district by providing information and individualized support related to college access, financial aid, and career exploration.
• Provide informational presentations and advising sessions to help participants and families understand educational opportunities available at BBCC and other postsecondary institutions.
• Explain and guide potential students and their family members through the college and financial aid process, including admission applications, placement, FAFSA/WASFA completion, and new student orientation.
• Conduct eligibility screenings and determine participant eligibility for student support services; complete and maintain intake forms, income verification, and needs assessments as appropriate.
• Follow up with participants and others who express interest in learning more about BBCC programs and postsecondary opportunities.
• Connect participants with college and community supports such as Workforce Education Services, TRIO Student Support Services, and other student resources.
• Maintain accurate participant records using tracking tools in accordance with department guidelines.
• Serve as a team member for college outreach initiatives and activities. This includes managing the outreach events calendar, planning and developing campus promotional materials, coordinating campus tours, and implementing outreach events and workshops.
• Provide information to area high school counselors, prospective students, families, and community partners about BBCC programs, postsecondary opportunities, degrees, and certificates.
• Develop and maintain partnerships with schools, community agencies, and organizations that serve adults and underrepresented populations to identify and engage potential participants.
• Plan and facilitate workshops and presentations related to college admissions, financial aid, career exploration, and college success skills for participants, families, and community partners.
• Support efforts toward enhancing dual enrollment programs (e.g., College in the High School, CTE Dual Credit, and Running Start).
• Maintain and submit monthly and annual reports documenting services, outcomes, and program objectives.
• Ensure all services, outreach, and communications comply with applicable federal, state, and institutional regulations and policies.
• Participate in BBCC and community events to identify and engage potential participants while sharing information about educational opportunities and support services.
• Develop and maintain positive and effective working relationships with staff, students, faculty, and community partners.
• In conjunction with the Public Information Office, Word Services, faculty, and other key campus departments, support the development and dissemination of marketing materials in print and online.
• Represent the college at professional and community organizations and events.
• Participate in professional development activities, conferences, in-service activities, and trainings related to college access, or student success.
• Participate in college governance and serve on college committees as directed.

MINIMUM QUALIFICATIONS

• Bachelor’s Degree from a nationally accredited institution of higher education
• One-year experience working with first generation college students, diverse student populations, and/or within programs that support individuals from historically under-represented backgrounds
• Experience using Microsoft Office software such as Excel, Word, PowerPoint, and Outlook.
• Valid Driver’s License and ability to travel throughout the BBCC service district on a flexible schedule

DESIRABLE QUALIFICATIONS

• Bilingual: English/Spanish
• Familiarity with Big Bend’s service district and student populations
• Experience with assisting individuals in admissions, enrollment and financial aid
• Able to communicate effectively, both verbally and in writing, including a demonstrated ability to effectively collaborate, interact, and develop partnerships.
• Able to effectively present information to both individuals and groups.
• Energetic, self-motivated, and results-oriented; ability to work with limited supervision.

CONDITIONS OF EMPLOYMENT

Pursuant to RCW 28B.112.080, applicants must declare whether they are the subject of any substantiated findings of sexual misconduct in any current or former employment or are currently being investigated for, or have left a position during an investigation into, a violation of any sexual misconduct policy at the applicant's current or past employers. By law, postsecondary education institutions cannot hire an applicant who does not complete the questions.

Prior to employment, a background check, including criminal record history, will be conducted. Information from the background check will not necessarily preclude employment, but will be considered in determining the applicant's suitability and competence to perform the position.

Per Governor Inslee's Proclamation 21-14.1, employees of higher education must be fully vaccinated against COVID-19 unless a medical or religious exemption is approved. Fully vaccinated means that an individual is at least two weeks past their final dose of an authorized COVID-19 vaccine regimen. As a condition of employment, newly hired employees will be asked to provide proof of their COVID-19 vaccination or request and be approved for a medical or religious exemption before beginning their employment with the college.

An offer of employment will not carry with it any responsibility or obligation on the part of Big Bend Community College to sponsor an H-1B visa. In compliance with the Immigration Reform and Control Act of 1986, proof of authorization to work in the United States will be required at the time of hire.

Official transcripts must be provided to the college upon hire.

REASONABLE ACCOMMODATION

Big Bend provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the American with Disabilities Act and Section 504 of the Federal Rehabilitation Act of 1973. Please direct all inquiries regarding compliance with access, equal opportunity, and/or grievances to the Executive Director of Human Resources/Equal Opportunity Officer/Title IX Coordinator/Section 504 Coordinator, BBCC 7662 Chanute Street NE, Moses Lake, WA 98837; or via email at [e-mail].

In compliance with state and federal regulations, the college is committed to a safe and drug and alcohol-free campus. Employees are expected to comply with the college’s policy prohibiting illegal drug use or activity, including notifications of criminal drug convictions and the use of prescription drugs or over-the-counter medications that are likely to affect job safety. The complete policy and procedure are available to view on the policies page of the college’s website. A printed copy of the policy and procedure is available by contacting the Human Resources Office at 509-793-2008.

BBCC ANNUAL SECURITY REPORT

Big Bend Community College strives to be a safe and secure campus for our students, employees, and community. Detailed information regarding campus security, crime statistics for the most recent three-year period, and other information are available on the Campus Safety and Security page of the college’s website. If you have questions or would like a printed copy of the materials, please contact Campus Safety and Security at 509-793-2286.

EQUAL OPPORTUNITY

Big Bend Community College provides equal opportunity in education and employment and does not discriminate on the basis of race, sex, sexual orientation, gender identity/expression, religion, age, color, creed, national or ethnic origin, physical, mental or sensory disability, use of a trained guide dog or service animal by a person with a disability, marital status, pregnancy status or families with children, a mother breastfeeding her child, AIDS/HIV or hepatitis C, genetic information, and/or status as a veteran or any other legally protected classification.