Outreach Case Manager, Palm Desert

Jewish Family Service of San Diego; Palm Springs (CA); On-site; USD 30,362 - 32,841; Full time

Benefits offered by this job

Comprehensive healthcare coverage

Generous employer 401(k) contributions

Employer-covered life insurance

Paid vacation and sick leave

15 paid holidays including Federal and Jewish holidays

2 Wellness Days annually

Job summary

Jewish Family Service of San Diego is looking for an Outreach Case Manager in Palm Desert to provide essential support services for the homeless in the Coachella Valley. This role involves significant fieldwork, requiring 80-90% travel and a commitment to improving clients' living conditions and well-being.

The ideal candidate will have a background in case management, strong communication skills, and the ability to engage with diverse community resources. Full-time position with benefits including healthcare coverage and paid time off.

Qualifications

• 2+ years of experience providing case management services preferred.
• Ability to pass a pre-employment drug test.
• Good to excellent spelling, grammar and written communication skills.

Responsibilities

• Spend 80 – 90% of time in the field working in the Coachella Valley area.
• Assess displaced client and family needs out in the field.
• Develop comprehensive care plans for families to become self-sufficient.

Skills

Experience providing case management services

Baccalaureate degree in Sociology/Psychology

Valid CA driver's license and personal vehicle

Crisis intervention and assessment skills

Knowledge of Inland Empire community resources

Proficiency in Word, Excel, and Outlook

Education

Baccalaureate degree in a related field or equivalent experience

Job description

Position Title: Outreach Case Manager, Palm Desert

Organization: Jewish Family Service of San Diego

Department: Desert Programs

Position Type: Full-Time (37.5+ hours/week), Non-Exempt

Work Setting: Fully Onsite

Reports To: Outreach Supervisor

Pay Range: $22.04-$23.84/hour

Total Compensation

In addition to standard pay, compensation for this position includes:

• Comprehensive, low-cost healthcare coverage for employees
• Generous employer 401(k) contributions
• Employer-covered life insurance

Time Away from Work

Being able to take time away from work is critical in bringing your best self to work. Time off benefits for this position include:

• Paid vacation time and sick leave
• 15 paid holidays, including Federal and Jewish holidays (as long as the holiday lands on a normal scheduled work day), and floating holidays
• 2 Wellness Days to be taken any time during the year to support employees’ mental wellness

Position Overview

The Case Manager delivers assistance crucial to enhancing/improving a client’s standard of living, emotional health, physical health, spiritual health, and community health. The Case Manager strives to remove barriers that are impeding upon a person’s level of self-sufficiency, including financial challenges, mental health and medical issues, basic need insecurity, and lack of support system/community.

The position is primarily case management for the homeless population in the Coachella Valley. The case manager will start off each morning in Palm Desert picking up a company vehicle and sometimes traveling 1-2 hours to pick up clients and guide the client through mainstream benefits. This position requires traveling 80-90 % of the time with only about 10% of office work.

Responsibilities

• Spend 80 – 90% of the time in the field working in the Coachella Valley area
• Assess displaced client and family needs out in the field
• Develop comprehensive care plans for families to become self-sufficient
• Coordinate needed services
• Develop links with a continuum of services and agendas
• Maintain up-to-date client records
• Provide crisis and/or short-term counseling
• Provide information and referral to community and staff
• Engage in outreach activities
• Ensure compliance with all Department of Housing and Urban Development policies
• Assist in the relocation of clients as needed
• Assist in food distribution as needed

Skills/Experience/Abilities That Are a Must-Have

• 2+ years’ experience providing case management services preferred
• Baccalaureate level of conceptual thinking, organization and expression obtained by a degree in Sociology/Psychology/ or other related field or equivalent work experience
• Must have a valid CA driver's license, insurance, a reliable personal vehicle, and a willingness to travel off-site
• This job requires 80 – 90% travel around Inland Empire
• Ability to pass a pre-employment drug test
• Knowledge of and experience with motivational interviewing preferred
• Strong crisis intervention and honed assessment skills, including high risk issues
• Extensive knowledge of Inland Empire community resources
• Ability to work independently as well as in a team
• Capacity to form professional relationships with clients and maintain appropriate boundaries
• Ability to apply common sense and critical thinking to carry out instructions and make decisions within scope of authority
• Good to excellent spelling, grammar and written communication skills
• Excellent telephone and oral communication skills
• Ability to read and interpret documents such as memos, general clerical documents, project and grant reports, safety rules, instruction booklets and manuals
• Ability to write well (e.g., memos, reports, e-mails, agendas, minutes)
• Ability to analyze data
• Ability to deal with problems involving several variables
• Proficiency in Word, Excel and Outlook
• Ability to write clear concise e-mails

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this job. As a routine part of work, employees will generally be required to use their hands to manipulate, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; and talk and hear. Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The table on the next page provides additional details of certain physical demands of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Other Duties

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Important Notice

Incomplete submissions will not be considered. Please, no phone calls. Please, principals only. Please, local candidates only (relocation is not provided).

*Jewish Family Service is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.*