HUD Case Manager

Jewish Family Service of San Diego; Palm Springs (CA); On-site; USD 41,400 - 50,600; Full time

Benefits offered by this job

Healthcare coverage

401(k) contributions

Paid vacation and sick leave

Job summary

Jewish Family Service of San Diego seeks a HUD Case Manager to support clients in Riverside County. This full-time position involves managing a caseload of supportive housing clients, conducting field assessments, and ensuring compliance with HUD policies. Ideal candidates have case management experience, strong advocacy skills, and the ability to work independently. Employees benefit from comprehensive healthcare, paid time off, and supportive work culture.

Join our team and make a meaningful difference in the lives of those in need.

Qualifications

• Must have a valid CA driver's license and reliable vehicle.
• 2+ years of experience providing case management services preferred.
• Ability to pass a background check and drug test.

Responsibilities

• Manage a caseload of permanent supportive housing clients.
• Develop comprehensive care plans for families.
• Ensure compliance with HUD policies.

Skills

Advocacy skills

Case management experience

Crisis intervention skills

Communication skills

Knowledge of community resources

Education

Degree in Sociology/Psychology or related field

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Position Overview

JFS is looking for a compassionate, mission-driven individual to join the HUD team as a case manager. In this role, you have the opportunity to use your advocacy skills and case management experience to make a meaningful difference in your community and help change lives across Riverside County. The HUD Case Manager plays an integral role on the team and supports the entire agency by striving to remove barriers that are impeding upon a person’s level of self-sufficiency, including financial challenges, mental health and medical issues, basic need insecurity, and lack of support system/community. This position reports directly to the Program Manager and works closely with the housing department and the rest of the Palm Springs team.

Responsibilities

• Manage a caseload of permanent supportive housing clients
• This position spends 80 – 90% of the time in the field working throughout the Coachella Valley
• Assess displaced client and family needs out in the field
• Develops comprehensive care plans for families to become self‑sufficient
• Coordinates needed services
• Maintains up‑to‑date client records
• Provides crisis and/or short‑term counseling
• Provides information and referral to community and staff
• Engages in outreach activities
• Ensure compliance with all Department of Housing and Urban Development policies
• Provides transportation as needed for clients in the program
• Assists in food distribution
• Participates in the on‑call schedule for after‑hours emergencies

Skills/Experience/Abilities That Are a Must-Have

• Must have a valid CA driver's license, insurance, a reliable personal vehicle, and a willingness to travel off‑site
• 2+ years’ experience providing case management services preferred
• Baccalaureate level of conceptual thinking, organization and expression obtained by a degree in Sociology/Psychology/ or other related field or equivalent work experience
• Knowledge of and experience with motivational interviewing preferred
• Must be able to pass a Livescan, background check and drug test

Skills/Abilities We’d Like You to Have

• Must possess a current driver’s license, Insurance, reliable car and have a clean driving record
• This job requires 80 – 90% travel around the Coachella Valley
• Strong crisis intervention and honed assessment skills, including high risk issues
• Extensive knowledge of Coachella Valley community resources
• Ability to work independently as well as in a team
• Capacity to form professional relationships with clients and maintain appropriate boundaries
• Ability to apply common sense and critical thinking to carry out instructions and make decisions within scope of authority
• Good to excellent spelling, grammar and written communication skills
• Excellent telephone and oral communication skills
• Ability to read and interpret documents such as memos, general clerical documents, project and grant reports, safety rules, instruction booklets and manuals
• Ability to write well (e.g., memos, reports, e‑mails, agendas, minutes)
• Ability to analyze data
• Ability to deal with problems involving several variables
• Proficiency in Word, Excel and Outlook
• Ability to write clear concise e‑mails

Physical Requirements

• Must be able to use hands to manipulate, handle, or feel objects, tools or controls; lift up to 25 lbs; reach with hands and arms; climb stairs; and talk and hear. Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Position Title: HUD Case Manager

Organization: Jewish Family Service of San Diego

Department: Riverside County Programs

Position Type: Full‑Time (37.5+ hours/week), Non‑Exempt

Work Setting: Fully Onsite

Reports To: Program Manager

Pay Range: $22.04/hour

Total Compensation

• Comprehensive, low‑cost healthcare coverage for employees
• Generous employer 401(k) contributions
• Employer‑covered life insurance

Time Away from Work

• Paid vacation time and sick leave
• 15 paid holidays, including Federal and Jewish holidays (as long as the holiday lands on a normal scheduled work day), and floating holidays
• 2 Wellness Days to be taken any time during the year to support employees’ mental wellness

About Jewish Family Service of San Diego
Jewish Family Service of San Diego is a client-centered, impact-driven organization working to build a stronger, more resilient community. For over 100 years, Jewish Family Service has been a trusted resource for the entire community, offering an array of services that are always life‑changing, and often life‑saving. At Jewish Family Service, we believe our employees are the backbone of our Agency. We strive to ensure that each employee is treated with dignity and respect. Our goal is your success. Come work at JFS and be our partner in Moving Forward Together. To learn more about JFS, please visit jfssd.org.

*Jewish Family Service is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.