Outreach and Retention Specialist

Research Foundation of The City University of New York; New York (NY); On-site; USD 54,000 - 66,000; Full time

Job summary

The Research Foundation of The City University of New York (RFCUNY) seeks an Outreach and Retention Specialist for the Train & Earn program at LaGuardia Community College. You will focus on student recruitment, supporting case managers, and building partnerships with community organizations.

You will use social media and in-person outreach, give presentations, maintain records, and help ensure participants complete training and secure related certifications.

Qualifications

• AA degree in Marketing or Communications required.
• BA degree preferred, plus 2-3 years of relevant experience.
• Knowledge of social media platforms and their usage.
• Excellent computer skills and be detail-oriented.

Responsibilities

• Coordinate recruitment with Train & Earn program staff.
• Support student retention with Case Managers.
• Cultivate relationships with community organizations and leaders.
• Utilize social media, email, and in-person meetings to promote Train & Earn.
• Give presentations in public settings as needed.
• Keep complete records of outreach events and contacts.
• Conduct focus groups with outside communities and students as needed.
• Outreach to the workforce development arena for support and recruitment.
• Other duties as assigned.

Skills

Recruitment outreach

Community relations

Social media management

Public speaking

Education

AA degree in Marketing or Communications

BA degree preferred

Job description

Thank you for considering a career with the Research Foundation of The City University of New York (RFCUNY).

The team at RFCUNY is made up of dedicated, talented professionals committed to providing the services that allow CUNY researchers, faculty, and staff to focus on their intellectual curiosity and scientific discoveries.

We are pleased that you are interested in exploring opportunities to join RFCUNY.

Primary Location: LAGUARDIA C. C.

Bargaining Unit Yes

The Workforce Education Center at LaGuardia Community College is seeking an Outreach and Retention Specialist for its Train & Earn Program. This initiative offers comprehensive occupational and work-readiness training for out-of-school, out-of-work (OSOW) youth aged 16-24, preparing them for entry into high-growth occupations in in-demand sectors. The program focuses on healthcare-related training, including Emergency, Medical Technician (EMT) (Basic), Certified, Medical Administrative Assistant (CMAA)/Certified Clinical Medical Assistant (CCMA), and Central Service Technician/Central Sterile Technician (CST) certifications. Upon completion of training, students will begin a 150- hour paid internship and sit for a certification exam. Job placement is an outcome after completion of the internship.

The Outreach and Retention Specialist will be dedicated to focusing on student recruitment and supporting case managers around program retention. This position requires excellent messaging to the community in order to assist in the recruitment of eligible students. The Outreach and Retention Specialist, working closely with the Program Director, plans and coordinates outreach goals and helps to cultivate relationships with community organizations, leaders, and programs. This position plays a critical role in the success of the program through supportive services, recruitment of eligible students, and retention of students in their chosen skills training component.

Performance Responsibilities

• Working closely with the Train & Earn program staff to implement a coordinated effort of recruitment
• Working closely with the Case Managers to support student retention
• Identify and cultivate relationships with community organizations, leaders, and programs
• Usage of social media, email, and in-person meetings to convey messages about Train & Earn
• Give presentations and speak in a public setting as needed
• Keep complete records of outreach events and activities, and contacts of the people reached
• Conduct focus groups with outside communities and students in the Train & Earn program as needed
• Outreach to the workforce development arena for support and recruitment
• Other duties as assigned

Qualifications

Associate's degree (AA) required in Marketing or Communications; BA degree preferred, plus 2-3 years of relevant experience working with young adults ages 16-24. Knowledge of Social Media platforms and their usage, excellent computer skills, and be detail-oriented, an active listener, critical thinker, and dependable. Excellent organizational skills.

Fingerprinting is required within the first 30 days of employment

Pay Range

Minimum - Maximum: $59,885

RFCUNY Benefits

RFCUNY Employee Benefits and Accruals (link to https://www.rfcuny.org/RFWebsite)

About The Research Foundation

The Research Foundation of The City University of New York (RFCUNY) is a nonprofit educational corporation founded in 1963 to provide post-award fiscal and administrative support for CUNY's research and sponsored programs. RFCUNY's services allow CUNY researchers, faculty, and staff to focus on their intellectual curiosity and scientific discoveries, on projects and programs that serve our local and global communities, proposing concrete solutions to society's most pressing challenges.

RFCUNY serves as a fiscal agent and works closely with all the CUNY campus Grants Offices to perform the core functions of post-award financial management for CUNY research projects and sponsored programs. These functions include legal assessment and signing of agreements where RFCUNY is named as a fiscal agent; setting up award accounts; preparing sub-awards and assisting PIs in monitoring the work of the recipients of sub-awards; supporting project directors with hiring and managing research project and sponsored program staff; supporting the purchasing and paying for goods and services with grant and program funds; managing financial aspects of projects including accounts receivable, financial reporting, invoicing, budget monitoring, and cost compliance with uniform guidance; ensuring that sponsor financial requirements are met; monitoring compliance with applicable project and financial management rules and laws; supporting the management of independent and external audits and financial reviews; and providing data, information, management expertise, and other supports to CUNY's research and sponsored programs.

Equal Employment Opportunity Statement

The Research Foundation of the City University of New York is an Equal Opportunity/Affirmative Action/Americans with Disabilities Act/E-Verify Employer. It is the policy of the Research Foundation of CUNY to provide equal employment opportunities free of discrimination based on race, color, age, religion, sex, pregnancy, childbirth, national origin, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, marital status, domestic violence victim status, arrest record, criminal conviction history, or any other protected characteristic under applicable law.