Outreach and Public Inform Coo

Metropolitan Transportation Authority (MTA); New York (NY); Hybrid; USD 72,000 - 90,000; Full time

Job summary

The Office of the Metropolitan Transportation Authority Inspector General (OIG) is seeking an Outreach and Public Information Coordinator in New York City. The role supports the OIG’s outreach program across MTA facilities and contractor sites, coordinating visits and presentations for workers and management.

Responsibilities include data tracking, maintaining outreach materials, planning meetings and events, preparing PowerPoint presentations, handling AV needs, and supporting FOIL responses

Qualifications

• Bachelor’s degree required.
• Minimum of three years of experience in communications or public relations, government affairs, a policy or legal practice area, or equivalent experience.
• Excellent organizational, time management, and multitasking skills while maintaining attention to detail and accuracy.
• Excellent written and oral communication skills and comfort with public speaking.
• Strong technology skills and extensive experience with Microsoft Office 365, including PowerPoint, SharePoint, Word and Excel. Proficiency and comfort using AI tools is preferred.
• Ability to travel within the New York City Metropolitan area on short notice, if required.
• Pursuant to authorization by Inspector General, this position is eligible for hybrid teleworking consistent with office policies.
• A two (2) year commitment upon being hired is a condition of employment.

Responsibilities

• Takes a lead role in coordinating OIG’s outreach program, including visits to MTA facilities and contractor work sites, to discuss the oversight and functions of OIG with workers and management, including but not limited to NYC Transit bus depots, subway yards, stations, and maintenance areas; Long Island Rail Road yards and stations; Metro-North Railroad yards and stations; and Bridges & Tunnels facilities.
• Tracks data relating to OIG’s outreach program as directed.
• Maintains OIG’s outreach materials, including posters, rack cards, and other items.
• Assists with OIG meetings, events, and trainings, including all aspects of planning and hosting the events as directed by the Deputy IG for Communications or their designee, including scheduling, drafting PowerPoint presentations, drafting scopes of work, ordering and managing supplies, handling audio/visual needs, and internal communications and coordination as needed.
• Assists with responding to FOIL requests as directed by the Assistant General Counsel, including reviewing requests, compiling and reviewing OIG records, preparing records for redaction, and tracking the process.
• Tracks proposed New York State and other legislation relevant to OIG’s mission and operations as directed by the Assistant General Counsel.
• Assists with other tasks and assignments as needed.

Skills

Organizational skills

Time management

Multitasking

Written communication

Oral communication

MS Office 365

PowerPoint

SharePoint

Word

Excel

AI tools

Public speaking

Education

Bachelor's degree

Tools

PowerPoint

SharePoint

Word

Excel

AI tools

Job description

Job Title

Outreach and Public Information Coordinator

Salary Range

$71,979 - $89,973

Closing Date

Open Until Filled

Agency

Office of the Metropolitan Transportation Authority Inspector General

Location

New York City, New York

Hours

Full-Time

Position Summary

The Office of the Metropolitan Transportation Authority (MTA) Inspector General (OIG) reviews and investigates the operations of the MTA and its contractors and vendors. The MTA, which employs over 70,000 people, includes among other entities, New York City Transit, the Long Island Rail Road, Metro-North Railroad, MTA Bridges & Tunnels, Staten Island Rapid Transit, and MTA Construction & Development.

Duties and Responsibilities

• Takes a lead role in coordinating OIG’s extensive outreach program, including visits to MTA facilities and contractor work sites, to discuss the oversight and functions of OIG with workers and management, including but not limited to NYC Transit bus depots, subway yards, stations, and maintenance areas; Long IslandRail Roadyards and stations; Metro-North Railroad yards and stations; and Bridges & Tunnels facilities. This includes scheduling the visits, coordinating among OIG and MTA staff, attending the visits, and in some cases leading the presentation to MTA workers.
• Tracks data relating to OIG’s outreach program as directed.
• Maintains OIG’s outreach materials, including posters, rack cards, and other items.
• Assists with OIG meetings, events, and trainings, including all aspects of planning and hosting the events as directed by the Deputy IG for Communications or their designee, including scheduling, drafting PowerPoint presentations, drafting scopes of work, ordering and managing supplies, handling audio/visual needs, and internal communications and coordination as needed.
• Assists with responding to FOIL requests as directed by the Assistant General Counsel, including reviewing requests, compiling and reviewing OIG records, preparing records for redaction, and tracking the process.
• Tracks proposed New York State and other legislation relevant to OIG’s mission and operations as directed by the Assistant General Counsel.
• Assists with other tasks and assignments as needed.

Qualifications / Relevant Experience

• A bachelor’s degree is required for the position.
• Minimum of three years of experience in communications or public relations, government affairs, a policy or legal practice area, or equivalent experience.
• Excellent organizational, time management, and multitasking skills while maintaining attention to detail and accuracy.
• Excellent written and oral communication skills and comfort with public speaking.
• Strong technology skills and extensive experience with Microsoft Office 365, including PowerPoint, SharePoint, Word and Excel. Proficiency and comfort using AI tools is preferred.
• Ability to interact effectively with OIG Executive and Senior Staff, MTA Headquarters and Agency staff.
• Ability to travel within the New York City Metropolitan area on short notice, if required.
• Current Driver’s License is required, along with comfort driving in and around New York City.
• Pursuant to authorization by Inspector General, this position is eligible for hybrid teleworking consistent with office policies.
• A two (2) year commitment upon being hired is a condition of employment.

We are an Equal Opportunity Employer committed to diversity.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.