Outreach and Public Information Coordinator

Metropolitan Transportation Authority (MTA); New York (NY); Hybrid; USD 65,000 - 85,000; Full time

Job summary

Metropolitan Transportation Authority (MTA) Office of Inspector General seeks a communications-focused professional to coordinate outreach across MTA facilities and contractor sites. You will lead visits, develop materials, and presentoversight discussions to workers and management in multiple transit locations.

Responsibilities include planning meetings, preparing PowerPoint presentations, handling logistics for events, and tracking FOIL requests and legislation as directed by the Assistant

Qualifications

• A bachelor's degree is required for the position.
• Minimum of three years of experience in communications or public relations, government affairs, a policy or legal practice area, or equivalent experience.
• Excellent organizational, time management, and multitasking skills while maintaining attention to detail and accuracy.
• Excellent written and oral communication skills and comfort with public speaking.
• Strong technology skills and extensive experience with Microsoft Office 365, including PowerPoint, SharePoint, Word and Excel. Proficiency and comfort using AI tools is preferred.
• Pursuant to authorization by Inspector General, this position is eligible for hybrid teleworking consistent with office policies.

Responsibilities

• Takes a lead role in coordinating OIG's extensive outreach program, including visits to MTA facilities and contractor work sites, to discuss the oversight and functions of OIG with workers and management, including but not limited to NYC Transit bus depots, subway yards, stations, and maintenance areas; Long Island Rail Road yards and stations; Metro-North Railroad yards and stations; and Bridges & Tunnels facilities.
• Tracks data relating to OIG's outreach program as directed.
• Maintains OIG's outreach materials, including posters, rack cards, and other items.
• Assists with OIG meetings, events, and trainings, including all aspects of planning and hosting the events as directed by the Deputy IG for Communications or their designee, including scheduling, drafting PowerPoint presentations, drafting scopes of work, ordering and managing supplies, handling audio/visual needs, and internal communications and coordination as needed.
• Assists with responding to FOIL requests as directed by the Assistant General Counsel, including reviewing requests, compiling and reviewing OIG records, preparing records for redaction, and tracking the process.
• Tracks proposed New York State and other legislation relevant to OIG's mission and operations as directed by the Assistant General Counsel.
• Assists with other tasks and assignments as needed.

Skills

Public speaking

Microsoft Office 365

AI tools familiarity

Education

Bachelor's degree

Tools

PowerPoint

SharePoint

Word

Excel

Job description

• Takes a lead role in coordinating OIG's extensive outreach program, including visits to MTA facilities and contractor work sites, to discuss the oversight and functions of OIG with workers and management, including but not limited to NYC Transit bus depots, subway yards, stations, and maintenance areas; Long Island Rail Road yards and stations; Metro-North Railroad yards and stations; and Bridges & Tunnels facilities. This includes scheduling the visits, coordinating among OIG and MTA staff, attending the visits, and in some cases leading the presentation to MTA workers.
• Tracks data relating to OIG's outreach program as directed.
• Maintains OIG's outreach materials, including posters, rack cards, and other items.
• Assists with OIG meetings, events, and trainings, including all aspects of planning and hosting the events as directed by the Deputy IG for Communications or their designee, including scheduling, drafting PowerPoint presentations, drafting scopes of work, ordering and managing supplies, handling audio/visual needs, and internal communications and coordination as needed.
• Assists with responding to FOIL requests as directed by the Assistant General Counsel, including reviewing requests, compiling and reviewing OIG records, preparing records for redaction, and tracking the process.
• Tracks proposed New York State and other legislation relevant to OIG's mission and operations as directed by the Assistant General Counsel.
• Assists with other tasks and assignments as needed.

Duties Description

• Takes a lead role in coordinating OIG's extensive outreach program, including visits to MTA facilities and contractor work sites, to discuss the oversight and functions of OIG with workers and management, including but not limited to NYC Transit bus depots, subway yards, stations, and maintenance areas; Long Island Rail Road yards and stations; Metro-North Railroad yards and stations; and Bridges & Tunnels facilities. This includes scheduling the visits, coordinating among OIG and MTA staff, attending the visits, and in some cases leading the presentation to MTA workers.
• Tracks data relating to OIG's outreach program as directed.
• Maintains OIG's outreach materials, including posters, rack cards, and other items.
• Assists with OIG meetings, events, and trainings, including all aspects of planning and hosting the events as directed by the Deputy IG for Communications or their designee, including scheduling, drafting PowerPoint presentations, drafting scopes of work, ordering and managing supplies, handling audio/visual needs, and internal communications and coordination as needed.
• Assists with responding to FOIL requests as directed by the Assistant General Counsel, including reviewing requests, compiling and reviewing OIG records, preparing records for redaction, and tracking the process.
• Tracks proposed New York State and other legislation relevant to OIG's mission and operations as directed by the Assistant General Counsel.
• Assists with other tasks and assignments as needed.

Minimum Qualifications

• A bachelor's degree is required for the position.
• Minimum of three years of experience in communications or public relations, government affairs, a policy or legal practice area, or equivalent experience.
• Excellent organizational, time management, and multitasking skills while maintaining attention to detail and accuracy.
• Excellent written and oral communication skills and comfort with public speaking.
• Strong technology skills and extensive experience with Microsoft Office 365, including PowerPoint, SharePoint, Word and Excel. Proficiency and comfort using AI tools is preferred.
• Ability to interact effectively with OIG Executive and Senior Staff, MTA Headquarters and Agency staff.
• Ability to travel within the New York City Metropolitan area on short notice, if required.
• Current Driver's License is required, along with comfort driving in and around New York City.
• Pursuant to authorization by Inspector General, this position is eligible for hybrid teleworking consistent with office policies.
• A two (2) year commitment upon being hired is a condition of employment.

We are an Equal Opportunity Employer committed to diversity.