Outpatient Surgical Center Manager

Healthcare Nursing of NYC; New York (NY); On-site; USD 90,000 - 120,000; Full time

Job summary

Healthcare Nursing of NYC is seeking an Outpatient Surgical Center Manager to oversee daily operations across our Brooklyn and Bronx centers. This on-site, full-time role balances administrative oversight with clinical support to ensure efficient workflows and high‑quality patient care.

You will coordinate scheduling, manage front desk functions, oversee supply inventory, and support clinical staff to optimize patient flow from intake to discharge.

Qualifications

• Strong organizational, multitasking, and leadership skills.
• Excellent communication and problem-solving abilities.
• Ability to thrive in a fast-paced, high-volume healthcare environment.
• Prior experience in an outpatient, surgical center, or medical office setting preferred.
• Familiarity with clinical workflows, compliance standards and patient care processes is a plus.

Responsibilities

• Oversee day-to-day center operations, ensuring efficiency, organization, and compliance with protocols.
• Manage front desk functions including patient check-in/check-out, registration accuracy, and patient experience.
• Coordinate scheduling workflows, procedure calendars, and provider availability to optimize utilization.
• Monitor and maintain supply inventory, including ordering, stocking, and vendor coordination.
• Ensure compliance with regulatory standards, policies, and documentation requirements.
• Assist with reporting, tracking key performance metrics, and communicating updates to leadership.
• Support clinical staff and providers to ensure smooth patient flow from intake through discharge.
• Assist with room turnover coordination and readiness of procedure rooms.
• Help facilitate pre-op and post-op processes and required documentation.
• Act as liaison between clinical and administrative teams to minimize delays and improve efficiency.
• Ensure adherence to patient safety protocols and high standards of care.

Skills

Leadership

Organizational skills

Multitasking

Communication

Problem-solving

Healthcare operations

Job description

Position: Outpatient Surgical Center Manager

We are seeking a highly organized, hands‑on, and proactive individual to oversee daily operations across our outpatient surgical centers. This is a full‑time, on‑site role supporting locations in Brooklyn and the Bronx, Monday through Friday.

This position requires a dynamic professional who can effectively balance both administrative oversight and clinical support functions to ensure seamless operations, high‑quality patient care, and an efficient workflow.

Key Responsibilities:

Operations & Administrative Management:

• Oversee day‑to‑day center operations, ensuring efficiency, organization, and compliance with established protocols

• Manage front desk functions including patient check‑in/check‑out, registration accuracy, and overall patient experience

• Coordinate scheduling workflows, procedure calendars, and provider availability to optimize utilization

• Monitor and maintain supply inventory, including ordering, stocking, and vendor coordination

• Ensure compliance with regulatory standards, policies, and documentation requirements

• Assist with reporting, tracking key performance metrics, and communicating updates to leadership

Clinical Support & Patient Flow:

• Support clinical staff and providers to ensure smooth patient flow from intake through discharge

• Assist with room turnover coordination and maintaining readiness of procedure rooms

• Help facilitate pre‑op and post‑op processes, ensuring all required documentation and preparations are completed

• Act as a liaison between clinical and administrative teams to minimize delays and improve efficiency

• Ensure adherence to patient safety protocols and high standards of care

Staffing & Team Coordination:

• Assist with staff scheduling, coverage coordination, and daily workflow adjustments

• Provide on‑the‑ground support to both clinical and administrative staff as needed

• Foster clear communication between front desk, clinical teams, and backend operations

• Help onboard and train new staff on workflows and operational procedures

Communication & Coordination:

• Serve as a key point of contact between on‑site teams and backend operations, including billing, credentialing, and leadership

• Ensure timely and accurate communication across all departments

• Troubleshoot operational issues in real time and implement effective solutions

Qualifications:

• Strong organizational, multitasking, and leadership skills

• Excellent communication and problem‑solving abilities

• Ability to thrive in a fast‑paced, high‑volume healthcare environment

• Prior experience in an outpatient, surgical center, or medical office setting preferred

• Familiarity with clinical workflows, compliance standards, and patient care processes is a plus

This role is ideal for someone who is detail‑oriented, adaptable, and comfortable taking initiative in both clinical and administrative settings to ensure a high‑functioning and patient‑centered environment.