Outpatient RN: Tele-Triage & Care Coordination

Trinity Health MI; Canton Charter Township (MI); On-site; USD 65,000 - 75,000; Full time

Job summary

Trinity Health IHA Medical Group is seeking a compassionate Registered Nurse (RN) to join our outpatient care team.

In this role, you'll conduct telephone triage, provide clinical guidance, care coordination, patient education, and support that improves outcomes.

The position emphasizes collaborative practice with providers, care managers, pharmacists, behavioral health specialists, and other partners across Southeast Michigan.

Qualifications

• Graduate of an accredited Registered Nurse program.
• Valid, unrestricted RN license in Michigan.
• Valid CPR certification.

Responsibilities

• Assess and triage patient needs by phone and in-office visits.
• Provide clinical guidance, patient education, and care coordination.
• Support patients through transitions of care and post-discharge follow-up.
• Collaborate with providers, care managers, pharmacists, behavioral health specialists, and other healthcare partners.
• Manage medication refills, test results, referrals, and prior authorizations.
• Identify preventive care needs and support chronic disease management.
• Help patients access community resources and navigate barriers to care.
• Serve as a clinical resource and leader within the care team.

Skills

Telephone triage

Care coordination

Patient education

Clinical triage

Collaborative teamwork

Education

RN program graduate

Job description

Trinity Health IHA Medical Group is seeking a compassionate Registered Nurse (RN) to join our outpatient care team.

In this role, you'll conduct telephone triage, provide clinical guidance, care coordination, patient education, and support that improves outcomes.

The position emphasizes collaborative practice with providers, care managers, pharmacists, behavioral health specialists, and other partners across Southeast Michigan.