Outpatient RN: Care Navigator & Triage

Trinity Health; Pontiac (MI); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Day-one benefits

Predictable outpatient schedule

Collaborative team environment

Career growth and advancement

Job summary

Trinity Health IHA Medical Group is seeking a compassionate Registered Nurse (RN) to join our outpatient care team. You will help patients navigate their healthcare journey through clinical triage, care coordination, patient education, and ongoing support that improves outcomes and enhances the patient experience.

We offer a collaborative environment with opportunities for growth, and a predictable outpatient schedule focused on work-life balance.

Qualifications

• Graduate of an accredited RN program.
• Valid, unrestricted RN license in the State of Michigan. Valid CPR certification.
• 1-2 years of clinical experience in a medical or physician office preferred.

Responsibilities

• Assess and triage patient needs by phone and in-office visits.
• Provide clinical guidance, patient education, and care coordination.
• Support patients through transitions of care and post-discharge follow-up.
• Collaborate with providers, care managers, pharmacists, behavioral health specialists, and other healthcare partners.
• Manage medication refills, test results, referrals, and prior authorizations.
• Identify preventive care needs and support chronic disease management.
• Help patients access community resources and navigate barriers to care.
• Serve as a clinical resource and leader within the care team.

Skills

Clinical triage

Care coordination

Patient education

Communication

Education

Graduate of an accredited RN program

Job description

Trinity Health IHA Medical Group is seeking a compassionate Registered Nurse (RN) to join our outpatient care team. You will help patients navigate their healthcare journey through clinical triage, care coordination, patient education, and ongoing support that improves outcomes and enhances the patient experience.

We offer a collaborative environment with opportunities for growth, and a predictable outpatient schedule focused on work-life balance.