Outpatient RN Care Navigator: Triage & Coordination

Trinity Health MI; Pontiac (MI); On-site; USD 65,000 - 90,000; Full time

Job summary

Trinity Health IHA Medical Group in Michigan is seeking a compassionate Registered Nurse (RN) to join our outpatient care team. In this role, you'll assess and triage patients by phone and in-office visits, provide clinical guidance and care coordination, and support transitions of care with post-discharge follow-up.

Valid Michigan RN license and CPR certification are required, with 1–2 years of clinical experience in a medical or physician office preferred.

Qualifications

• Graduate of an accredited Registered Nurse program.
• Valid, unrestricted RN license in the State of Michigan. Valid CPR certification.
• 1-2 years of clinical experience in a medical or physician office preferred.

Responsibilities

• Assess and triage patient needs by phone and in-office visits.
• Provide clinical guidance, patient education, and care coordination.
• Support patients through transitions of care and post-discharge follow-up.
• Collaborate with providers, care managers, pharmacists, behavioral health specialists, and other healthcare partners.
• Manage medication refills, test results, referrals, and prior authorizations.
• Identify preventive care needs and support chronic disease management.
• Help patients access community resources and navigate barriers to care.
• Serve as a clinical resource and leader within the care team.

Skills

Clinical triage

Care coordination

Patient education

Team collaboration

Problem solving

Education

Registered Nurse license (MI)

Job description

Trinity Health IHA Medical Group in Michigan is seeking a compassionate Registered Nurse (RN) to join our outpatient care team. In this role, you'll assess and triage patients by phone and in-office visits, provide clinical guidance and care coordination, and support transitions of care with post-discharge follow-up.

Valid Michigan RN license and CPR certification are required, with 1–2 years of clinical experience in a medical or physician office preferred.