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Freeman Health System is seeking a Patient Registration Clerk to register patients, collect information, and initiate financial counseling. You will verify insurance, determine patient estimates at the point of service, and be the first point of contact for all communications.
Qualifications include a High School Diploma or GED (or two years of college), at least 6 months of customer service, basic computer skills, and a typing speed of 35 words per minute. Medical office experience is preferred.
To improve the health of the communities we serve through contemporary, innovative, quality healthcare solutions.
Full-time, Days. Monday through Friday, 0530 to 1330.
Registration of patients presenting to Freeman Health System. Conducts patient interviews to obtain registration information, complete required forms and obtains signatures. Initiates financial counseling process. Collects monies owed. Verifies insurance at point of service and calculates patient estimates. Represents Freeman Health System as the focal point for all initial communications
1. Accurately obtains all required information to perform registration of patients for all services.
2. Appropriately obtains authorizations and verifications for services and enters into system
3. Obtains accurate insurance information for billing purposes.
4. Successfully obtains copayments for services rendered or to be rendered.
5. Correctly collects and receipts payments. Completes all required data for financial services.
6. Effectively communicates with customers. Assists customers with inquiries.
7. Assertively demonstrates ability to meet production standard of collection goals for NWMC.
8. Consistently refers uninsured and underinsured patients to financial assistance.
9. Efficiently utilizes resources and supplies.
10. Proficiently utilizes computer system to access patient information, email, and other required systems.
11. Performs other duties as assigned.
High School Diploma or GED or Completion of two years of college level classes. Minimum of 6 months customer service required. Knowledge of computers, and other standard office equipment required. Ability to type a minimum of 35 words per minute required. Preferred: Medical office experience preferred.
For eligible full time and part-time employees Freeman offers a wide variety of career opportunities, a great work culture and generous benefits, most starting day one!
Health, vision, dental insurance
Retirement with employer match
Wellness program with discounts to Health Insurance or Cash Bonus with Participation
Milestone payments with longevity of employment
Paid Time Off (PTO) or Flex Time Off (FTO)
Extended Sick pay
Learning Center designated only for Freeman Family members
Payroll deduction at different locations such as The Daily Grind, Freeman Gift Shop, Cafeteria, etc.
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