Outpatient Pharmacy Courier

Upstate; City of Syracuse (NY); On-site; USD 40,000 - 51,000; Full time

Job summary

Upstate is seeking an Outpatient Pharmacy Courier in Syracuse to pick up and deliver medications to patient homes using route optimization software. This role handles STAT pickups, coordinates routes with clinics, and manages Will Call responses for patient prescriptions. Packaging must meet refrigeration standards as per accreditation.

Strong customer service is essential. Candidates must have a valid NYS driver’s license, a high school diploma or higher, and be able to read, write, and speak

Qualifications

• Requires possession of a valid NYS driver's license and clean driving record.
• High school diploma or higher is required.
• Fluent in English with strong customer service and communication skills.
• Ability to walk, bend, push, pull and lift up to 50 pounds.

Responsibilities

• Pickup and deliver medications to patient homes using courier software with route optimization.
• Handle STAT pick-ups as required.
• Coordinate routes, clinics and home patient medication deliveries.
• Assist with Will Call system management and proper medication packaging with refrigeration as needed.

Skills

Customer service

Phone etiquette

Interpersonal skills

Flexible

Education

High school diploma

Job description

Outpatient Pharmacy Courier

• Syracuse


• Allied Health


• Full-time


• Opening on: Apr 20 2026

• Pharmacy-Retail


• Research Foundation


• Clerk I, N03


• 89309


• N/A

Job Summary:

The courier position is responsible for picking up and delivering medications to patient homes utilizing route optimization via courier software. Handles STAT pick-ups as requested. Coordination of routes, clinics and home patient medication deliveries. Helping to manage pharmacy Will Call system for patient prescription pickup. Packaging medications in appropriate boxes with appropriate refrigeration based on accreditation standards.

Minimum Qualifications:

Requires possession of a valid and clean NYS driver's with a high school degree or higher. Must be available to work evenings, weekends, and holidays as necessary; read, write, and speak English fluently; possess strong customer service, professional phone etiquette, and interpersonal skills. Must be flexible, dependable, work well under pressure, and maintain a positive attitude. Ability to walk, bend, push, pull, and lift and carry up to 50 pounds required.

Work Days:

Rotating schedule between 8am-8pm. Weekends and holidays based on operational need.

Message to Applicants:

Salary Range-$39,520-$50,589

Recruitment Office: Human Resources