Outpatient Patient Accounts Specialist

Hospital for Special Care; United States; On-site; USD 30,000 - 44,000; Full time

Job summary

Hospital for Special Care in the United States seeks a Patient Account Representative - Outpatient to ensure accurate billing, timely claim submission, and effective collection activities across outpatient accounts. You will collaborate with clinical departments, handle denials, and support year-end audits while providing quality patient service.

Bachelor's degree required; two years hospital billing or medical office experience preferred; familiarity with third-party payer rules and Microsoft

Qualifications

• Bachelor’s Degree required, commensurate experience will be considered.
• Knowledge of third party collections and reimbursement.
• Two years hospital or medical business office experience, or comparable experience with third party or collection agency.
• Excellent verbal, communication, organizational and analytical skills.
• Experience with healthcare financial systems and Microsoft Word, Excel & Outlook is required.
• Familiarity with medical terminology preferred.

Responsibilities

• Responsible for the accurate billing, timely preparation and claim submission of assigned accounts.
• Performs regular analysis of accounts to determine collectability and implements appropriate collection, adjustment, or write off procedures to settle accounts.
• Collaborates with outpatient clinical departments to resolve account issues.
• Reports inconsistencies and trends to management.
• Accepts incoming customer service calls from Patients, Families, Attorneys and other professionals.

Skills

Third party collections

Reimbursement

Healthcare financial systems

Microsoft Word

Excel

Outlook

Communication skills

Multitasking

Education

Bachelor's Degree

Tools

Microsoft Word

Excel

Outlook

Job description

Hospital for Special Care in the United States seeks a Patient Account Representative - Outpatient to ensure accurate billing, timely claim submission, and effective collection activities across outpatient accounts. You will collaborate with clinical departments, handle denials, and support year-end audits while providing quality patient service.

Bachelor's degree required; two years hospital billing or medical office experience preferred; familiarity with third-party payer rules and Microsoft