Outpatient Medical Assistant, IOP - Day Shift

Paycom; Plainfield (IN); On-site; USD 33,000 - 40,000; Full time

Benefits offered by this job

401(k) + matching

Health insurance

Life insurance (100% company-paid up 2

Vision insurance

Dental insurance

Long-term disability insurance (100% +

Paid time off

Paid Holidays

Cafeteria on site

Employee engagement events

Employee assistance program

Free parking

Job summary

Hendricks Behavioral Hospital in Plainfield, IN is seeking an Experienced Outpatient Medical Assistant for the IOP program. The role supports scheduling, care coordination, and medication management follow-ups, acting as a liaison between patients and providers.

This full-time position requires a high school diploma (associates preferred) and at least two years in psychiatric outpatient or hospital settings. Strong organization, communication, and HIPAA-compliant documentation are essential.

Qualifications

• High school diploma or equivalent required; associate degree preferred.
• Minimum two years in an intensive outpatient program in a psychiatric setting.
• Two years in a psychiatric hospital setting including customer contact.

Responsibilities

• Schedule initial psychiatric evaluations and medication follow-up appointments.
• Coordinate with providers and staff to optimize appointment flow.
• Send and confirm appointment reminders and inform patients of changes.
• Take vital signs, document history, collect lab specimens, and assist with medications.

Skills

Organizational skills

Communication skills

EHR systems

HIPAA compliance

Pharmacology basics

Education

High school diploma or equivalent

Associates degree preferred

Job description

Hendricks Behavioral Hospital in Plainfield, IN is seeking an Experienced Outpatient Medical Assistant for the IOP program. The role supports scheduling, care coordination, and medication management follow-ups, acting as a liaison between patients and providers.

This full-time position requires a high school diploma (associates preferred) and at least two years in psychiatric outpatient or hospital settings. Strong organization, communication, and HIPAA-compliant documentation are essential.