Outpatient Lab Review RN: Results & Patient Communication

WellNow Urgent Care; New York (NY); On-site; USD 67,000 - 82,000; Full time

Job summary

WellNow Urgent Care is seeking a Laboratory Review RN to oversee the timely review and communication of outpatient lab results to patients and providers. Under the direction of the Medical Director, Quality Assurance and Performance Improvement, the RN analyzes positive results and coordinates with clinicians to ensure appropriate treatment changes are implemented.

The role requires RN licensure (or BSN) with active state licenses in NY, IL, IN, MI, or PA, and a commitment to accuracy, patient

Qualifications

• Experience in acute care and lab interpretation is highly preferred.
• Ability to work well independently.
• Strong conversational skills.
• Strong customer service skills.

Responsibilities

• Analyze, review and report on positive outpatient laboratory results.
• Monitor results queues of all sites and report delays in reporting or patient care.
• Clear lab queues of negative results.
• Communicate with patients regarding positive results or need for treatment changes with the collaboration of providers.
• Call patients with results when indicated and send mail to patients in the event that the patient cannot be reached by phone.
• Work within the team of RNs to ensure timely review and reporting of results to patients and treatment changes, when indicated, with provider oversight.
• Report communicable diseases to state departments of health.

Skills

Acute care experience

Lab interpretation

Independent work

Communication

Education

RN licensure or BSN

Job description

WellNow Urgent Care is seeking a Laboratory Review RN to oversee the timely review and communication of outpatient lab results to patients and providers. Under the direction of the Medical Director, Quality Assurance and Performance Improvement, the RN analyzes positive results and coordinates with clinicians to ensure appropriate treatment changes are implemented.

The role requires RN licensure (or BSN) with active state licenses in NY, IL, IN, MI, or PA, and a commitment to accuracy, patient