Outpatient Clinical Assistant - Niles

Riverwood Center; United States; On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Fourteen Holidays

20 PTO Days

Defined Benefit Pension

Health, Vision & Dental Insurance

Life Insurance

Short- and Long-Term Disability

Flexible Spending

Strong Work/Life Balance

Employee Assistance Program

Continuing Education

YMCA 360

Flexible work schedules

Job summary

Riverwood Center, a behavioral health provider in southwest Michigan with seven sites, is seeking a friendly medical office assistant to join our team.

You will welcome patients, schedule and remind, collect co-pays, and perform clerical duties while supporting a dedicated care team.

Ideal candidates have a high school diploma and at least two years of medical office experience, with strong communication and computer skills.

Qualifications

• Requires High School Diploma or equivalent.
• At least two years' experience in a medical office.
• Excellent communication, interpersonal and customer service skills.
• Must have strong computer skills and the ability to multitask.
• Ability to work independently and be punctual and organized.
• Experience with mental health/substance use/disabilities preferred.

Responsibilities

• Welcomes, schedules, reschedules, makes reminder calls and back-fills appointments.
• Answering the telephone and performing other general clerical duties.
• Collects co-pays, financial and demographic information.
• Develops, edits, and maintains paperwork, and reports.
• Provides clerical support to the team.

Skills

Communication

Interpersonal skills

Customer service

Multitasking

Organizational skills

Punctuality

Education

High School Diploma

Tools

Microsoft Office

Job description

At Riverwood Center we have a team of caring and committed professionals providing a wide array of personalized services to individuals with behavioral health, intellectual & developmental disabilities, and substance use disorders. Riverwood Center is located in beautiful Southwest Michigan with staff at seven sites across Berrien County. We are accredited by the Commission on Accreditation of Rehabilitation Facilities and a member of Southwest Michigan Behavioral Health, Michigan Association of Community Mental Health Boards, and the National Council for Behavioral Health.

Benefits

• Fourteen (14) Holidays
• Twenty (20) PTO Days
• Defined Benefit Pension
• Outstanding Health, Vision & Dental Insurance
• Life Insurance
• Short- and Long-Term Disability
• Flexible Spending
• Strong Work/Life Balance
• Employee Assistance Program
• Generous Continuing Education
• YMCA 360
• Flexible work schedules

Responsibilities

• Welcomes, schedules, re-schedules, makes reminder calls and back-fills appointments
• Answering the telephone and performing other general clerical duties
• Collects co-pays, financial and demographic information
• Develops, edits, and maintains paperwork, and reports
• Provides clerical support to the team

Qualifications

• High School Diploma or equivalent
• Two or more years’ experience working in a medical office environment
• Requires excellent communication, interpersonal and customer service skills
• Must have excellent computer and interpersonal skills, be punctual, organized, have the ability to multi-task, and work independently
• Preferred candidates will have experience working with individuals with mental illness, substance use disorders and/or intellectual and developmental disabilities