Outpatient CDI Outsourcing Supervisor

USA Solventum Health Information Systems, Inc.; Michigan; Hybrid; USD 126,000 - 173,000; Full time

Benefits offered by this job

Medical coverage

Dental & Vision

Health Savings Account

Flexible Spending Accounts

Disability Benefits

Life Insurance

Retirement Benefits

Paid Time Off

Job summary

Solventum seeks an Outpatient CDI Outsourcing Supervisor to lead end-to-end outsourced outpatient CDI engagements across the United States, driving high-quality, compliant CDI services while meeting revenue objectives and managing vendor relationships.

You will supervise staff, coach performance, monitor KPIs, and ensure adherence to ICD-10-CM/CPT and APC guidelines to support healthcare professionals in delivering optimal care.

Qualifications

• Bachelor's degree or higher with 7 years of outpatient CDI management experience
• RHIA or CCS certification required
• CCDS-O, CRC, or RAC certifications are a plus
• Minimum of 5 years of outpatient CDI experience
• ICD-10-CM/CPT and APC methodologies experience
• Clinical documentation improvement and revenue cycle workflows experience
• Quality measures experience in outpatient settings

Responsibilities

• Lead end-to-end outsourced outpatient CDI engagements (supplemental and total outsource).
• Monitor KPIs and ensure quality, productivity, and turnaround targets.
• Develop corrective action plans for performance gaps or compliance concerns.
• Build and maintain relationships with vendors and internal stakeholders.

Skills

Outpatient CDI management

Vendor management

Regulatory compliance

Team leadership

Process improvement

Education

Bachelor's degree

RHIA or CCS certification

CCD S-O

Tools

ICD-10-CM/CPT

APC methodologies

Job description

Outpatient CDI Outsourcing Supervisor (Solventum)

Thank you for your interest in joining Solventum. Solventum is a new healthcare company with a long legacy of solving big challenges that improve lives and help healthcare professionals perform at their best. At Solventum, people are at the heart of every innovation we pursue. Guided by empathy, insight, and clinical intelligence, we collaborate with the best minds in healthcare to address our customers' toughest challenges. While we continue updating the Solventum Careers Page and applicant materials, some documents may still reflect legacy branding. Please note that all listed roles are Solventum positions, and our Privacy Policy: https://www.solventum.com/en-us/home/legal/website-privacy-statement/applicant-privacy/ applies to any personal information you submit. As it was with 3M, at Solventum all qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description: Outpatient CDI Outsourcing Supervisor (Solventum) 3M Health Care is now Solventum. At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers' toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue. We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you.

The Impact You'll Make in this Role

As an Outpatient CDI Outsourcing Supervisor, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. The Outpatient CDI Outsourcing Manager is responsible for the end-to-end leadership and performance of outsourced outpatient CDI engagements, including both supplemental and fully outsourced programs. This role ensures delivery of high-quality, compliant, and efficient outpatient CDI services while supporting consulting revenue objectives and maintaining strong vendor and client relationships. This is a highly visible leadership role requiring strong operational oversight, people leadership, vendor management, and deep outpatient CDI expertise.

Outsourced Engagement & Client Management

• Provide overall operational leadership for assigned outsourced outpatient CDI engagements (supplemental and total outsource).
• Partner with Consulting Services to support revenue goals and client satisfaction.
• Serve as a primary escalation point for performance, quality, and vendor-related issues.
• Build and maintain strong relationships with contracted vendors and internal stakeholders.

Operational Excellence & Performance Management

• Ensure outpatient CDI operations meet or exceed quality, productivity, and turnaround time targets.
• Continuously monitor operational metrics, trends, and KPIs; identify risks and opportunities for improvement.
• Develop and implement corrective action plans for performance gaps or compliance concerns.
• Ensure adherence to ICD-10-CM/CPT guidelines, APC methodologies, and regulatory requirements.

People Leadership & Development

• Directly lead and supervise assigned outpatient CDI staff.
• Provide coaching, mentoring, training, and performance feedback to support professional growth.
• Allocate work assignments, monitor progress toward objectives, and conduct performance evaluations.
• Manage employee-related processes including compensation input, performance reviews, and policy enforcement.

Compliance & Governance

• Ensure compliance with corporate policies, security standards, and applicable regulatory requirements.
• Address policy violations promptly and consistently.
• Promote a culture of quality, accountability, and continuous improvement.

Your Skills and Expertise

• Bachelor's degree or higher from an accredited university with (7) seven years of experience in outpatient CDI management in a private, public, government or military environment OR High School Diploma/GED AND (12) twelve years of experience in outpatient CDI management experience in a private, public, government or military environment
• In addition to the above requirements, the following are also required: RHIA or CCS certification
• Additional qualifications that could help you succeed even further in this role include: CCDS-O, CRC, or RAC certification
• Minimum of 5 years of outpatient CDI experience
• ICD-10-CM/CPT and APC methodologies experience
• Clinical documentation improvement and revenue cycle workflows experience
• Quality-of-care measures (e.g., outpatient - HEDIS, OQR) experience
• Work Location : Remote-United States
• Travel: Up to 50% [domestic/international]
• Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).

Supporting Your Well-being

Solventum offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope. Onboarding Requirement: To improve the onboarding experience, you will have an opportunity to meet with your manager and other new employees as part of the Solventum new employee orientation. As a result, new employees hired for this position will be required to travel to a designated company location for on-site onboarding during their initial days of employment. Travel arrangements and related expenses will be coordinated and paid for by the company in accordance with its travel policy. Applies to new hires with a start date of October 1st 2025 or later. Applicable to US Applicants Only. The expected compensation range for this position is $125,600 - $172,700, which includes base pay plus variable incentive pay, if eligible. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate's relevant knowledge, training, skills, work location, and/or experience.

In addition, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences and Retirement Benefits, etc.).

Additional information is available at: https://www.solventum.com/en-us/home/our-company/careers/#Total-Rewards

Solventum is an equal opportunity employer. Solventum will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.

Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.

Solventum Global Terms of Use and Privacy Statement Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at Solventum are conditioned on your acceptance and compliance with these terms.

A new healthcare company with a rich history. With more than 70 years of delivering healthcare innovations, we continue to move the industry forward by helping to solve our customers' biggest challenges. 20,000+ employees worldwide. Solventum relies on the courage and the boundless insights of professionals worldwide to achieve exceptional results for our customers and those who rely on them. Healthcare that leads with heart and humility starts with listening and never finishes, only evolves. As long as healthcare challenges remain unsolved, we will be here, united by empathy and a relentless belief that countless lives are improved through our work. Operations in 38 countries. Driven by our dedication to improved outcomes for all we serve, we break through by making unprecedented connections that impact lives. In more than 300 offices and facilities around the world, we work closely with customers and partners to create positive healthcare outcomes that transcend borders. To realize our shared vision, we harness diverse talents and perspectives from every background to not only address our customers' most urgent priorities but anticipate the needs of the future