OUTPATIENT CASE MANAGER, OUTPATIENT CASE MANAGEMENT

SGMC Health Careers; Valdosta (GA); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

401(k) with employer match

PTO

Employee discounts

Life insurance

Disability insurance

Tuition reimbursement

On-the-job training

Job summary

SGMC Health Careers is seeking an experienced RN Outpatient Case Manager for the Main Campus, OUTPATIENT CASE MANAGEMENT department. This full-time, day-shift role (8:00 AM–4:30 PM) bridges hospital care and home care, providing education, referrals, and resources to support effective post-acute transitions.

The ideal candidate has at least 5 years as an RN, strong critical thinking, and experience with care coordination or case management.

Qualifications

• Graduation from an accredited school of nursing.
• Experience as an RN with at least 5 years.
• Preferred: care coordination, discharge planning, utilization review.
• Case Management certification may be preferred.
• Experience with Epic is a plus.

Responsibilities

• Coordinate care transitions and educate patients and caregivers.
• Guide patients and caregivers to resources post-hospitalization.
• Improve patient-physician communication during transitions.
• Address critical issues and self-management tasks without direct hands-on care.

Skills

Critical thinking

High-stress communication

Clinical knowledge

Information prioritization

Verbal and written communication

Independent work

Learning agility

Confidentiality

Computer literacy

Attendance reliability

Education

Nursing degree

Tools

Epic

Job description

Description

WHAT IT'S LIKE AT SGMC HEALTH

Purpose. No matter your role or area that you work in, at SGMC Health we are collectively working towards goals that will make our community a better place.

Excellence

We strive to do the right thing the right way, are accountable in all we do, require competence of our people, and are compassionate in our service.

Team Spirit

We encourage team effort, support personal and professional development, acknowledge individual talents and skills, and support innovation and empowerment.

Award Winning Performance

We are committed to providing the best care possible and we are proud to be recognized locally, statewide, and nationally for the exceptional care that our staff provides.

WHY YOU WILL LOVE SGMC HEALTH

SGMC has great benefit options, depending on the role that you are going into– including healthcare, supplementary benefits, ways to save for the future, opportunities for career advancement, and opportunities to expand your skill set. Some of these great benefit options are listed below:

• Low Healthcare Insurance Premiums
• 401(k) with employer match
• Paid Time Off (PTO)
• Employee discounts
• Company paid life insurance
• Short-Term and Long-Term Disability
• Cancer Insurance
• Accident Insurance
• Pet Insurance
• Tuition Reimbursement
• On-the-job training and skills development
• Opportunities for growth and advancement
• Employee Assistance Program

JOB LOCATION

Main Campus

DEPARTMENT

OUTPATIENT CASE MANAGEMENT

SCHEDULE

Full Time, 8 HR Day Shift, 8-4:30

POSITION SUMMARY

The RN Outpatient Case Manager will serve as a bridge between the healthcare professional in the hospital setting and the patient and their caregiver. In the role, the Nurse Outpatient Case Manager will provide information and guidance to the patient and caregiver for an effective care transition, improved self-management skills and improved patient-physician communication. The Outpatient Case Manager will function as a guide for patients and caregivers, addressing critical issues and self-management tasks rather than providing direct care. The goal of the Outpatient Case Management Registered Nurse RN is to improve care transition by providing patients and caregivers with education, identification of referrals to other needed healthcare resources and support that promotes knowledge and self-management as they transition from hospital to home and other post-acute care.

KNOWLEDGE, SKILLS & ABILITIES

• Ability to think critically and analytically with little or no supervision
• Ability to work effectively in situations of high stress and conflict and communicate the goals and outcomes of case management.
• Possesses strong clinical knowledge/expertise
• Ability to process information and prioritize
• Possesses exceptional verbal and written communication skills
• Possesses independent work habits, is self-reliant and self-directed
• Ability to learn, adapt, and change as required by the job functions
• Ability to maintain absolute confidentiality of material and information accessed and reviewed
• Basic computer literacy
• Ability to maintain attendance to meet standard job practices

EDUCATION

Graduation from an accredited school of nursing

EXPERIENCE

Must have 5 years of experience as an RN.

Preferred Qualifications

• Experience in care coordination, case management, discharge planning, and utilization review
• Case Management certification
• Experience with Epic

WORKING CONDITIONS - ADA INFORMATION

• Ability to move freely, reach, bend, and complete light lifting
• Ability to use good body mechanics while performing daily job functions and ability to follow specific OSHA guidelines