Outpatient Case Manager - Care Coordinator & Advocate

Geisinger Behavioral Health Center Danville; Danville (PA); On-site; USD 42,000 - 62,000; Full time

Job summary

Geisinger Behavioral Health Danville is seeking a dedicated Case Manager to support patients from admission to discharge within our brand-new Outpatient Services Department. You will coordinate resources, collaborate with clinicians and families, and advocate for patients’ treatment journeys to promote positive outcomes.

The role emphasizes collaboration, continuity of care, and a strong emphasis on coordinating transitions of care and community resources to support patients and their families

Qualifications

• Bachelor’s degree in Social Work, Counseling or related field.
• Licensed healthcare professional with mental health experience (MSW; LCSW; RN; CNS; ARNP; Registered Mental Health Professional (MHP); Counselor (MA; MFT) required.
• Three or more years of experience in a behavioral health setting.

Responsibilities

• Ensure patients meet care criteria from admission through discharge.
• Initiate authorization with network providers.
• Maintain knowledge of clinical information for patient’s stay; review docs, participate in staffing, care conferences, and collaborate with the treatment team.
• Perform concurrent review with network providers and monitor documentation to promote compliance and quality.
• Liaise with physicians and treatment team to ensure full documentation of treatment.
• Lead information flow between levels of care with admissions, clinical and financial departments, and patient/family to ensure smooth discharge.
• Coordinate resources with community services and discuss continued stay/continued care with multidisciplinary team.

Skills

Care coordination

Patient advocacy

Team collaboration

Education

Bachelor’s degree in Social Work, Counseling or related field

Job description

Geisinger Behavioral Health Danville is seeking a dedicated Case Manager to support patients from admission to discharge within our brand-new Outpatient Services Department. You will coordinate resources, collaborate with clinicians and families, and advocate for patients’ treatment journeys to promote positive outcomes.

The role emphasizes collaboration, continuity of care, and a strong emphasis on coordinating transitions of care and community resources to support patients and their families