Outpatient Care RN: Triage, Education & Coordination

Trinity Health; Ypsilanti (MI); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Job summary

Trinity Health IHA Medical Group is seeking a compassionate Registered Nurse (RN) to join our outpatient care team. You will help patients navigate their healthcare journey through clinical triage, care coordination, patient education, and ongoing support that improves outcomes and enhances the patient experience.

The position emphasizes triage by phone and in-office visits, collaboration with a multidisciplinary team, and support for transitions of care and chronic disease management.

Qualifications

• Graduate of an accredited Registered Nurse program.
• Valid, unrestricted RN license in Michigan. CPR certification.
• 1-2 years of clinical experience in a medical or physician office preferred.

Responsibilities

• Assess and triage patient needs by phone and in-office visits.
• Provide clinical guidance, patient education, and care coordination.
• Support patients through transitions of care and post-discharge follow-up.
• Collaborate with providers, care managers, pharmacists, behavioral health specialists, and other healthcare partners.
• Manage medication refills, test results, referrals, and prior authorizations.
• Identify preventive care needs and support chronic disease management.
• Help patients access community resources and navigate barriers to care.
• Serve as a clinical resource and leader within the care team.

Skills

RN

Patient education

Care coordination

Clinical triage

Communication

Education

RN program graduate

Job description

Trinity Health IHA Medical Group is seeking a compassionate Registered Nurse (RN) to join our outpatient care team. You will help patients navigate their healthcare journey through clinical triage, care coordination, patient education, and ongoing support that improves outcomes and enhances the patient experience.

The position emphasizes triage by phone and in-office visits, collaboration with a multidisciplinary team, and support for transitions of care and chronic disease management.