Outpatient Behavioral Health Program Director

Socket.dev; Rancho Cucamonga (CA); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

401(k)

Competitive salary

Dental insurance

Free food & snacks

Health insurance

Paid time off

Vision insurance

Job summary

Simple Solutions Psychotherapy in California seeks a Program Manager, Clinical Services to lead clinical operations and growth of the outpatient behavioral health department. You will guide licensed supervisors, therapists, interns, and practicum staff, ensuring high-quality care, regulatory compliance, and productive staff performance.

You will partner with executive leadership, intake, billing, marketing, and referral partners to expand census, improve retention, and drive sustainable revenue

Qualifications

• Master's degree in a relevant field and active California license.
• Knowledge of clinical operations, supervision requirements, and compliance.
• Experience building clinical teams, growing service utilization, and ensuring quality.

Responsibilities

• Drive active client census growth across all clinical service lines.
• Maintain therapist productivity and billable service targets.
• Monitor client engagement, attendance, and treatment retention rates.
• Ensure clinicians maintain caseloads within established utilization targets.
• Monitor wait times from referral to intake and intake to first appointment.
• Ensure timely assignment and redistribution of new referrals.
• Maintain efficiency in staffing ratios, scheduling, and resource allocation.
• Maintain department audit scores above established benchmarks.
• Ensure documentation compliance across treatment plans, progress notes, assessments, discharge summaries, and supervision records.
• Monitor chart audit outcomes and implement corrective action plans when necessary.
• Ensure completion of all required clinical supervision documentation.
• Maintain department compliance with BBS, HIPAA, DHCS, payer, and applicable state and federal regulations.
• Monitor ethical concerns, grievances, risk incidents, and corrective actions.
• Ensure clinician adherence to evidence-based treatment practices and documentation standards.

Skills

Leadership

Clinical supervision

Staff development

Strategic planning

Communication skills

Education

Master's degree in Behavioral Health Administration

Current California clinical licensure (LMFT/LCSW/LPCC/PsyD/Psychologist)

Tools

EHR systems

Job description

Simple Solutions Psychotherapy in California seeks a Program Manager, Clinical Services to lead clinical operations and growth of the outpatient behavioral health department. You will guide licensed supervisors, therapists, interns, and practicum staff, ensuring high-quality care, regulatory compliance, and productive staff performance.

You will partner with executive leadership, intake, billing, marketing, and referral partners to expand census, improve retention, and drive sustainable revenue