Outlets Manager: Lead F&B, Promotions & Guest Satisfaction

PM Hotel Group; Jacksonville (FL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Hotel discounts

F&B discounts

Competitive pay

Job summary

PM Hotel Group in Jacksonville, FL is seeking an Outlets Manager to oversee all food & beverage outlets. You’ll supervise staff, manage daily operations, ensure guest satisfaction, and drive promotions and service standards.

The role requires 4+ years in F&B with at least 1 year in management, plus strong problem-solving, teamwork and the ability to perform under pressure. Expect nights, weekends, and holidays with competitive pay and employee discounts.

Qualifications

• Minimum 4 years in the food & beverage industry.
• At least 1 year in a management role.
• Strong problem-solving skills and ability to work under pressure.

Responsibilities

• Interviewing, hiring, training, and scheduling outlet employees.
• Responding to and reviewing customer comments and feedback.
• Implementing company programs and managing operations of the outlets.
• Creating promotions and displays to attract guests and increase local market share.

Skills

Leadership

Teamwork

Problem solving

Customer focus

Job description

PM Hotel Group in Jacksonville, FL is seeking an Outlets Manager to oversee all food & beverage outlets. You’ll supervise staff, manage daily operations, ensure guest satisfaction, and drive promotions and service standards.

The role requires 4+ years in F&B with at least 1 year in management, plus strong problem-solving, teamwork and the ability to perform under pressure. Expect nights, weekends, and holidays with competitive pay and employee discounts.