Outlets Manager - Crowne Plaza Atlanta Perimeter at Ravinia

InterContinental Hotels Group; Atlanta (GA); On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Uniform provided

Room discounts

Comprehensive training

Job summary

IHG Hotels & Resorts is seeking an Outlets Manager in Atlanta to lead hospitality teams across outlets, kitchens, banquet and convention facilities. You will coach and develop managers, set high standards for guest experiences, and work closely with finance on budgets to maximize revenue.

Applicants should have a Hotel Management degree or related qualification with 4+ years of management experience and the ability to obtain required local certifications.

Qualifications

• Bachelor’s degree / higher education qualification / equivalent in Hotel Management, culinary arts, or related field
• 4+ years’ related experience, including management experience
• Must speak local language
• Must obtain certifications or permits as required by local governmental agencies.

Responsibilities

• Direct, coach, and develop a team of hospitality professionals
• Deliver exceptional guest and corporate experiences by setting high standards
• Manage food and beverage standards and budget adherence
• Oversee budgets and collaborate with the finance team to drive revenue
• Oversee multiple outlets, kitchens, banquet and convention facilities and supervise managers and supervisors

Skills

Team leadership

Budget management

Guest experience

Coaching & development

Education

Hotel management degree

Job description

What’s on the menu for your next career move? As our new Outlets Manager you could be leading the charge to ensure our guests enjoy a truly memorable experience – whether they’ve worked up an appetite for a full conference banquet or are just joining us for their favourite hot beverage.

A little taste of your day-to-day:

Every day is different, but you’ll mostly be:

• Directing, coaching, and developing a team of committed hospitality professionals
• Delivering exceptional guest and corporate experiences by setting high standards and finding new ways to exceed them
• Managing food and beverage standards to deliver against our commitment to responsible business practices
• Working closely with the finance team to set, monitor and refine budgets and drive revenue
• Multitasking to oversee multiple food and beverage outlets, kitchens, banquet, and convention facilities – as well as a number of managers and supervisors

What We need from you:

• Bachelor’s degree / higher education qualification / equivalent in Hotel Management, culinary arts, or related field
• 4+ years’ related experience, including management experience
• Must speak local language
• Must obtain certifications or permits as required by local governmental agencies.

What you can expect from us:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work.

IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

We promote a culture of trust, support, and acceptance.

Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.