Outlet Warehouse Supervisor — Customer-Centric Ops Lead

Goodwill Northern New England; Hudson (NH); On-site; USD 40,000 - 50,000; Full time

Job summary

Goodwill Northern New England is seeking an Outlet Store Supervisor to oversee daily warehouse operations and lead a team in delivering exceptional customer and employee experiences. Reporting to the Manager, Buy the Pound Operations, you will model Goodwill’s mission while ensuring a clean, safe, and organized warehouse environment.

The role requires supervising daily activities, training and safety oversight, and maintaining strong service levels for customers and staff.

Qualifications

• 1+ years of warehouse or production supervision experience.
• High school diploma or GED or better.
• Demonstrated working knowledge of various material-handling machinery and vehicles.
• Demonstrated ability to supervise and instruct a diverse workforce.
• Valid Driver's License
• A criminal background check that meets Agency standards.

Responsibilities

• Ensures best-in-class customer and employee experience
• Successfully performs supervisory functions that pertain to the daily activities of our warehouse
• Oversees the training and safety of teammates
• Other warehouse duties as assigned

Skills

Supervisory experience

Customer service

Training

Safety awareness

Education

High school diploma or GED

Tools

Forklift operation

Vehicle operation

Job description

Goodwill Northern New England is seeking an Outlet Store Supervisor to oversee daily warehouse operations and lead a team in delivering exceptional customer and employee experiences. Reporting to the Manager, Buy the Pound Operations, you will model Goodwill’s mission while ensuring a clean, safe, and organized warehouse environment.

The role requires supervising daily activities, training and safety oversight, and maintaining strong service levels for customers and staff.