Outlet Server | Wine, Tableside Service, Flexible Shifts

Seminole Hard Rock; United States; On-site; USD 17,000 - 34,000; Full time

Job summary

Seminole Hard Rock is seeking a Server to deliver superior service to guests and to serve food and beverages in line with company standards.

You will greet guests, explain menu and daily specials, assist with selections, ensure guest satisfaction, and maintain sanitation and safety across a bustling casino environment.

This role requires standing for long periods, ability to lift up to 40 lbs, strong teamwork, and flexible shifts, with a comprehensive benefits package available.

Qualifications

• High School Diploma or GED.
• Familiarity with food, beverage, and wine service.
• Knowledge of table service procedures and etiquette.
• Excellent customer service skills.
• Must obtain/maintain licenses per regulations.
• Typically two years of table service experience.

Responsibilities

• Provides superior customer service and handles interactions with guests and staff.
• Greets guests with a friendly welcome and informs them of daily specials.
• Assists guests with menu and beverage selections, demonstrating knowledge of offerings.
• Ensures guest satisfaction through food quality checks and responsiveness to complaints.
• Maintains a well-groomed, neat appearance and adheres to sanitation standards.
• Anticipates guest needs and provides for them.
• Performs tableside cooking, salads, desserts, and wine service.

Skills

Leadership

Interpersonal skills

Oral and written communication

Attention to detail

Confidentiality

Computer systems knowledge

Flexible scheduling

Teamwork

Multitasking

Problem solving

Education

High School Diploma or GED

Job description

Seminole Hard Rock is seeking a Server to deliver superior service to guests and to serve food and beverages in line with company standards.

You will greet guests, explain menu and daily specials, assist with selections, ensure guest satisfaction, and maintain sanitation and safety across a bustling casino environment.

This role requires standing for long periods, ability to lift up to 40 lbs, strong teamwork, and flexible shifts, with a comprehensive benefits package available.