Outlet Server - HRC Atlantic City

Hard Rock Cafe; Atlantic City (NJ); On-site; USD 2,755 - 34,440; Full time

Job summary

Hard Rock Cafe in Atlantic City, NJ is seeking servers to deliver memorable guest experiences. You will take orders, handle cash, operate the POS, check IDs, and demonstrate responsible alcohol service while maintaining product knowledge.

We offer a comprehensive benefits package and equal opportunity employment. Applicants should have a high school diploma or GED and be able to travel and work in a fast-paced environment. Training and cross-training may occur during busy periods.

Qualifications

• High School diploma or GED equivalent.
• Some states require a food safety certification.

Responsibilities

• Taking guests’ orders.
• Running food and handling payments at the POS.
• Checking IDs for guests under 30.
• Demonstrating responsible alcohol service.
• Ensuring guest satisfaction with proactive service.
• Maintaining a clean, organized station.

Skills

Calm under pressure

Organized with attention to detail

Friendly attitude toward guests

Education

High School diploma or GED equivalent

Job description

Our team members are the key to our company’s success, and their health and well‑being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members to stay healthy, plan for their future and maintain a healthy work‑life balance. Benefits may vary with employment status. To see our full list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits.

Job Description

Hard Rock International (HRI) is a globally recognized company with venues in over 70 countries and 265 locations. HRI operates a range of properties, including Rock Shops®, Live Performance Venues and Cafes, and offers online sportsbook and gaming platforms. As an equal‑opportunity employer, HRI fosters an inclusive workplace culture for every team member and welcomes applications from people with disabilities.

Responsibilities

• Taking guests’ orders.
• Running food.
• Handling cash and other forms of payment.
• Making proficient sales transactions using a point‑of‑sale system.
• Checking IDs for guests who appear to be under 30 years old.
• Demonstrating responsible alcohol service.
• Demonstrating impeccable product knowledge.
• Suggestive selling using proven techniques.
• Answering questions accurately and politely.
• Satisfying any/all needs of the guests, regularly double‑checking back with guests throughout their experience.
• Maintaining a clean and organized station – including pre‑bussing and table maintenance.
• Performing opening, closing, and side duties – setting up and breaking down station, refilling condiments, cleaning ashtrays, etc.
• Demonstrating knowledge of all table and station numbers.
• Directing guests to areas and restrooms.
• Creating memorable experiences.
• Entertaining guests to create "Raving Fans".

Qualifications

• High School diploma or GED equivalent.
• Follow all food safety and sanitation procedures. In some U.S. states, a food safety certification program is required before serving food or alcohol.

Skills

• Remaining calm in a hectic, fast‑paced atmosphere.
• Demonstrating a high level of organization, attention to detail, and a sense of urgency.
• Displaying a positive and outwardly friendly attitude toward guests.

Physical Demands

• Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, bending) for extended periods of time.
• Ability to sit for extended periods of time.
• Ability to make repetitive movements of the arms, hands, and wrists.
• Ability to express or exchange ideas verbally and perceive sound by ear.
• Manual dexterity, hand‑eye coordination, and ability to work with hands above shoulders.
• Ability to occasionally, regularly, or frequently move objects (lift, push, pull, balance, carry) up to 10 pounds.
• Ability to turn or twist body parts in a circular motion.
• Ability to tolerate exposure to heat, cold, chemicals, and loud or noisy environments.
• Ability to travel via automobile or airplane for long periods of time.

Additional Requirements

• In some U.S. states, a legal minimum age is required to serve food and alcohol; verify eligibility during the interview.
• Practice all general safety standards.
• Maintain a well‑groomed appearance.
• Follow all uniform guidelines.
• Recycle products, where possible.
• Maintain Hard Rock’s 5 core values and mission statement.
• Servers may cross‑train with the busser position as a rotating "Server Assistant" during busy periods.

Additional Details

Hard Rock International is an equal‑opportunity employer. We live our motto LOVE ALL – SERVE ALL, and strive to foster an inclusive workplace culture for every team member. Hard Rock welcomes and encourages applications from people with disabilities. Consistent with the Americans with Disabilities Act (ADA), it is the policy of Hard Rock to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship.

Pay Range

$2 - $25/Hourly