Outlet Sales Floor Associate/Utility Worker

Goodwill Industries of SE WIS in; Sturtevant (WI); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a forward-thinking organization dedicated to maximizing the value of donations while providing exceptional customer service. As an Outlet Sales Floor Associate, you'll play a vital role in maintaining a clean and safe store environment, assisting customers, and ensuring product safety. This dynamic position offers the chance to work independently and collaboratively within a supportive team, all while contributing to a meaningful mission. If you're flexible, proactive, and passionate about helping others, this opportunity is perfect for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

Retirement Plan

Paid Time Off

Qualifications

• Retail or production experience preferred.
• Basic reading, writing, and math skills required.

Responsibilities

• Maintain product safety and recognize non-saleable merchandise.
• Provide exceptional customer service and address customer questions.
• Operate equipment and machinery safely and correctly.

Skills

Customer Service

Retail Experience

Flexibility

Team Collaboration

Basic Math Skills

Tools

Pallet Jack

Floor Scrubber

Tippers

Balers

Job description

Outlet Sales Floor Associate/Utility Worker (Finance)

The Outlet Sales Floor Associate maintains the outlet store environment with prompt and accurate product placement, stock rotation, and salvage.

Responsibility Level:

Contribute to the Goodwill Mission by maximizing the value of donations. Maintain the outlet store environment and meet individual and outlet production goals.

Principal Duties:

1. Maintain product safety and recognize CPSC non-saleable merchandise.
2. Communicate issues regarding product quality, stock levels, supplies, and suggest process improvements to management.
3. Pull full commodity bins to the staging area, set up, and label bins.
4. Place products and supplies correctly according to store standards.
5. Provide exceptional customer service, address customer questions, and report concerns.
6. Ensure customers follow shopping rules, including crowd control.
7. Operate equipment and machinery safely and correctly.
8. Move and arrange furniture safely, assisting with customer requests.
9. Maintain a clean, friendly, and safe store environment for all customers.
10. Perform other duties as assigned.

Requirements:

• Retail or production experience preferred.
• Flexible schedule and hours.

Core Competencies:

• Manage downtime responsibly and work independently.
• Flexibility to work in various areas as needed.
• Present a positive image of Goodwill through actions and appearance.
• Maintain confidentiality of sales information.
• Operate heavy machinery such as pallet jacks, floor scrubbers, tippers, and balers.
• Be a productive and collaborative team member aligned with the Goodwill Mission.
• Basic reading, writing, and math skills.
• Greet customers and donors with a smile.

Physical/Sensory Demands:

• Move safely throughout the property.
• Stand, bend, and reach for the duration of the shift.
• Lift up to 75 pounds and push/pull cages weighing 600 pounds.
• Handle and observe merchandise visually.
• Respond to internal paging and warning devices.

Compensation considers education, experience, internal equity, market demands, and other criteria. Incentive participation is subject to plan terms. Benefits may include medical, dental, vision, disability, life insurance, retirement, PTO, and more, varying by employment type.

Equal Opportunity Employer